Greets all guests, members, employees, and vendors in a pleasant and professional manner. Answers multi-line switchboard transferring calls to appropriate individuals. Gives general information regarding operating hours, activities and events at both Franklin Park Zoo and Stone Zoo. Operates two-way radio, taking messages for Zoo personnel when appropriate. Books all group reservations for both zoos. Processes out-going mail, and receives and distributes incoming mail. Maintains office supplies and office equipment that are the responsibility of the administrative office. Responsible for the professional appearance of the reception desk.
Duties & Responsibilities:
Working Conditions:
Working in an office setting, use of a computer, printer, copier, and other office equipment, the ability to sit, and stand for significant periods of time on continuous bases. Use of hands and fingers to operate office equipment. The ability to lift up to 25 lbs., push, pull, and bend. Good vision, hearing, and speaking abilities.
Minimum Job Requirements:
High School diploma
Three years' prior Reception, Front Desk, Office Coordinator experience
Proficient in Microsoft Office Suite
Weekend and holiday availability
Preferred Job Requirements:
Bachelors of Arts degree or administrative assistant training certificate
Weekend Guest Experience Receptionist • Boston, MA, US
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