EDI Administrator

Role Summary

The EDI Administrator is responsible for managing and optimizing electronic data interchange (EDI) integrations between SPR and its business partners. This role ensures reliable, secure, and efficient data exchange to improve operational accuracy, reduce processing costs, and support scalable digital business operations. The position combines technical EDI expertise, partner coordination, systems troubleshooting, and process optimization.

Key Responsibilities

Core Responsibilities

• Design, implement, monitor, and maintain EDI integrations between internal systems and external trading partners
• Provide technical guidance and issue resolution support for EDI-related partner and internal requests
• Develop, maintain, and optimize EDI translation maps, business process models, and trading partner configurations
• Deliver second-level EDI support to internal IT teams and business units
• Ensure data accuracy, system reliability, and adherence to EDI standards (X12)

Systems & Platform Management

• Archive and manage EDI-related files and maintain supporting SQL databases
• Configure and maintain UNIX scripts and Java brokers for file movement and system automation
• Monitor EDI systems for errors, failures, or performance risks and proactively resolve issues
• Support and troubleshoot EDI communication protocols and network connections

Partner & Integration Support

• Coordinate onboarding of new trading partners, including non-standard EDI implementations
• Configure and support subsidiary EDI interfaces
• Collaborate with external partners to troubleshoot data and connectivity issues
• Manage escalated tickets from trading partners and internal support teams

Documentation, Support & Collaboration

• Maintain up-to-date documentation for EDI processes, configurations, and procedures
• Provide backup coverage for EDI team functions as needed
• Participate in a rotating on-call schedule and provide remote support
• Support cross-functional IT initiatives and special projects as assigned

Required Qualifications

Education & Experience

• Bachelor’s degree in IT, Computer Information Systems, or related field — or equivalent professional experience
• Minimum 2 years of hands-on EDI mapping and translation experience
• Minimum 2 years of experience with X12 EDI standards
• Experience administering EDI systems in Enterprise production environments

Technical Skills

• Strong proficiency in UNIX/Linux and Windows environments
• Experience with UNIX shell scripting
• Working knowledge of databases and SQL queries
• Understanding of TCP/IP networking and EDI communication protocols
• Ability to analyze technical documentation and apply solutions to real-world problems

Core Competencies

• Communication & stakeholder collaboration
• Customer and partner focus
• Analytical problem-solving and troubleshooting
• Decision-making and sound technical judgment
• Results-driven execution
• Project coordination and prioritization
• Teamwork and cross-functional collaboration

Soft Skills & Work Style

• Ability to work under pressure in time-sensitive environments
• Strong organizational and documentation skills
• Adaptability in dynamic technical environments
• Comfortable managing multiple priorities and competing deadlines
• Willingness to participate in a rotating on-call support schedule

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

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REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate.