Healthcare Simulation Operations Specialist - FTMount Mary University • Milwaukee, WI, US

Healthcare Simulation Operations Specialist - FT

Mount Mary University • Milwaukee, WI, US

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

Job Description

Position Overview

The Healthcare Simulation Operations Specialist (SOS) is a cross-functional, technically skilled professional who ensures the seamless operation of simulation-based education. This role supports the technical, operational, and educational needs of the Simulation Center, working closely with faculty, students, clinical partners, and administrative leadership to deliver high-fidelity simulation experiences that enhance learning, equity, and patient safety.

Key Responsibilities

Technical Support & Maintenance

Operate, maintain, and troubleshoot simulation equipment including high[1]and low-fidelity manikins, audiovisual (AV) systems, computers, and other simulation technology.
Configure and manage AV / IT infrastructure (software, drivers, network), and maintain system security.
Implement preventive maintenance schedules for all simulation devices and supporting technology.

Scenario Programming and Standardization

Program patient simulators to reflect realistic physiological and clinical states.

Work with faculty subject-matter experts to translate educational objectives into simulator responses.

Standardize and automate scenarios where feasible, ensuring consistency across learning experiences.

Curriculum Integration & Educational Support

Assist in embedding simulation into the curriculum, aligning scenarios with course outcomes.

Prepare simulation environments : room setup, props, moulage, and ensuring equipment matches learning objectives.

Support debriefings, recording / playback, and data collection during simulation sessions.

Innovation & Creative Problem-Solving

Develop custom or hybrid simulation solutions when commercial options are unsuitable or cost-prohibitive.

Use creative methods (moulage, props, environmental design, AV effects) to enhance realism.

Participate in budget management and recommend cost-saving or sustainable practices.

Interdisciplinary Liaison & Communication

Bridge clinical faculty, IT / AV staff, technical support, and administrative leadership.

Translate technical / clinical language to ensure clear collaboration across teams.

Operational & Administrative Tasks

Manage inventory of simulation equipment and consumables; track usage and supplies.

Schedule simulation sessions, coordinate space usage, and manage logistics for simulation courses.

Oversee ordering and restocking of materials and supplies needed for simulation.

Assist with training and onboarding of new SOS staff or other simulation support personnel.

Research, Data & Ethics

Support faculty-led research involving simulation by helping design protocols, collect data, and ensure ethical practices (e.g. privacy, participant consent).

Maintain data integrity and compliance with institutional and regulatory requirements (e.g. HIPAA, FERPA where applicable).

Professional Development & Training

Stay current with best practices in simulation operations, educational theory, and emerging technologies.

Pursue relevant certifications (e.g., Certified Healthcare Simulation Operations Specialist, CHSOS) and engage in professional organizations.

Train faculty, staff, and learners in simulator usage, safety, setup, and best practice debrief protocols.

Core Competencies & Required Knowledge

Solid technical skills : AV / IT systems, software, hardware troubleshooting, networking.

Understanding of clinical concepts, medical terminology, and common patient care workflows.

Strong instructional design fundamentals and ability to align simulation with pedagogical goals.

Excellent project management, organization, communication, adaptability, and teamwork.

Creativity and flexibility to innovate under constraints.

Detail-oriented, with strong problem-solving skills and ability to anticipate needs.

Qualifications

Minimum :

Associate's or Bachelor's degree in healthcare, education, biomedical engineering, simulation technology, or related field.

Experience working with simulation technology (manikins, AV systems, scenario programming).

Proven ability to troubleshoot technical issues and maintain equipment.

Strong communication skills and ability to work with diverse stakeholders (faculty, students, technical teams).

Preferred :

Certification such as CHSOS or equivalent.

Experience in academic or clinical simulation settings.

Experience with curriculum mapping, scenario design, and debriefing.

Experience with research or data management in educational settings.

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