Housing and Financial Counselor

Job Description

Description
About CCC:

Since 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 7 locations throughout Virginia.

CCC provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information (including family medical history) in all aspects of employment including selection, job assignment, compensation, discipline, termination and benefits, except where there is a bona fide occupational qualification reasonably necessary to the normal operation of the agency.

Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check.

SUMMARY: This position is responsible for providing housing counseling, financial counseling/coaching, and consumer credit counseling for clients of the program. Position will be out of our Richmond office or Hopewell office. Full time opportunity available

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Assists individuals and families in the identification of goals and objectives required for the effective management of their financial resources and/or meeting their housing needs.

Provides housing and/or financial counseling for clients seeking assistance with landlord/tenant matters, foreclosure prevention, financial management, home purchase, and credit management.

Leads group education on various topics, including financial management, homeownership, and foreclosure prevention. Develops additional education offerings as needed/directed.

Screens and assesses prospective clients to determine eligibility for services and schedule appointments for assistance.

Provides ongoing case management for clients as necessary and in accordance with the client's action plan.

Accurately records client data in the appropriate client management system, effectively manages the confidential financial information of clients, and maintains case files for all clients in accordance with agency and HUD standards.

Logs and returns voice mail messages to provide timely follow up with clients and potential applicants.

Assist with providing guidance and support for volunteer staff.

Submit approved financial assistance applications to accounting for payment processing, and mail payments to vendors at the end of each week.

Supports grant activities by contributing data, outcomes reporting, narrative content, and documentation for private, corporate, and government funding submissions.

Assists in maintaining HUD compliance and agency accreditation through accurate file management and submission of required reports to appropriate agencies.

Maintain relationship with vendors and other agencies in the housing counseling and financial assistance networks.

Maintain accurate and current information about resources in the community and make referrals to appropriate agencies for services which the program cannot meet.

Monitors and adheres to financial assistance budgets.

Maintains knowledge of housing and financial counseling industry standards and ensures department practices maintain compliance.

Represents the Agency in the community and workplace in a professional and ethical manner.

Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.

Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.

Utilizes a basic knowledge of Microsoft Office applications.

Qualifications
EDUCATION and/or EXPERIENCE: Bachelor's degree required with one year of related experience. HUD Housing Counseling Certification required within 90 days of hire.

DIRECT REPORTS: None