Care Coordinator - Temporary (Care Gap Closure Program)

Job title Care Coordinator - Temporary Classification Non-Exempt Reports to Operations Manager   We care about our customers.

We care about our employees.

We are transparent.

We are collaborative.

We are flexible.

We are fair.   Position Purpose & Focus We're seeking a confident, personable Care Coordinator who thrives on phone-based communication.

This role is 100% remote, work-from-home and will require access to telephone and computer with video capabilities for internal / external meetngs and with patients / clients.

It is primarily focused on provider and patient outreach and relationship building, with light administrative support.

If you excel at professional phone conversations and enjoy making meaningful connections in healthcare, this position is for you.

About AristaMD :

• AristaMD is dedicated to improving access to timely, cost-effective specialty care while maintaining care continuity.
• We achieve this by delivering PCP-centered specialty care solutions, including eConsults and robust care coordination.
• Become a part of our transformative mission to revolutionize healthcare access.

Essential Duties & Responsibilities (Approximately 15% Administrative / 85% Phone-Based) Conduct high-volume provider outreach calls to close care gaps and coordinate patient care Build and nurture relationships with healthcare providers through regular phone contact Navigate complex phone conversations with medical offices and health systems Execute warm and cold calling campaigns to engage providers in our programs Schedule and conduct follow-up calls to ensure care coordination success Handle inbound provider inquiries with professionalism and expertise Communicate effectively with clinical teams via phone to resolve care issues Present information clearly and persuasively to encourage provider participation Document call outcomes and provider interactions in our systems Update basic patient and provider information in databases Track outreach metrics and success rates Maintain simple follow-up schedules and calendars Qualifications

|Minimum of 2 years of healthcare administrative experience, or an equivalent combination of education and relevant work history.

Skills & Competencies :

Success Factors :

Military veterans, spouses, and affiliates are strongly encouraged to apply.

Work Environment :

Standard Monday-Friday schedule; 8 :

Note :