IT Director

IT Director

We're transforming the United States Government and we know that takes a dream team. We believe customer experience starts with employee experience, so we take care of our employees. We offer competitive pay and benefits, invest in employee growth, and offer a culture you can't find anywhere else.

At Rise8, we continuously achieve unreached heights through next-level tech, and on-the-level collaboration. Together, we create continuous impact. We turn breakdowns into breakthroughs, make small steps into giant leaps, and deliver game-changing products through culture-changing process.

We pair Risers with their customer counterparts and practice pairing at every moment to elevate people and teams and deliver results fast and forever. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas.

Our methodology is about experimenting and learning, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a promise and a purpose: to deploy critical outcomes to prod in order to drive relentless progress. Not just an idea. But an outcome. A better world. A world where every day, fewer bad things happen because of bad software.

Rise8 is certified as a Great Place to Work with 100% of employees saying they love working here.

About You

You want to make tomorrow better than today.

You have a passion for high-speed security and you care about risk management over compliance.

You believe the biggest vulnerability in any system is time. You live to securely reduce cycle time.

You enjoy daily decision making and real product delivery.

You help ensure project success and client satisfaction.

You enjoy collaborative teams, pairing with team members, and inviting your clients to participate.

You like to work alongside, and learn from, lean and agile leaders.

You are a creative problem solver who is comfortable with uncertainty.

You're a curious and keen learner who thrives on enhancing your (and our) practices and knowledge.

As a IT Director at Rise8, you will:

Own day-to-day IT operations and engineering work that keep Rise8 secure, productive, and compliant. You'll be the primary hands-on technologist for endpoint & device management, identity & access, cloud/on-prem integrations, and the technical enabler for our compliance efforts (NIST SP 800-171 / CMMC). This is a practical, delivery-focused role that requires strong technical troubleshooting skills, attention to operational detail, and the ability to translate security & compliance requirements into reliable operational practices.

• Lead IT operations: endpoint management (MDM/EDR), patching, device provisioning/deprovisioning, backups, and asset inventory.
• Identity & access management: manage SSO, MFA, service accounts, role-based access, and contractor onboarding/offboarding workflows. Support CAC/PIV and DoD authentication patterns where required.
• Implement and enforce NIST SP 800-171 controls and support CMMC evidence collection: maintain control baselines, run periodic checks, and provide artifacts for SSPs and POA&Ms.
• Vendor & tooling management: own relationships with infrastructure, endpoint, and security vendors (e.g., MDM/EDR, EMM, backup, SSO, M365/GSuite, VPN, cloud providers) and coordinate support with third-party teams (e.g., managed service providers).
• Cloud & network support: assist with secure cloud configuration (AWS/Azure/GCP), VPNs, firewall rules, VPCs/subnets, and connectivity required for customer environments.
• Support DevSecOps and delivery teams by integrating secure tooling, logging/monitoring hooks, and onboarding developer workstations/environments.
• Incident response & escalation: serve as first/second line for operational incidents, coordinate containment/remediation with Cyber team, and help execute tabletop and post-incident reviews.
• Drive automation & standardization: automate repetitive operational tasks (provisioning, evidence collection, patch reporting) and improve runbooks/playbooks for recurring workflows.
• Maintain documentation and runbooks: keep operational runbooks, configuration baselines, and network/topology docs current for audits and handoffs.
• Provide user-facing support: triage and resolve employee IT issues, coordinate change windows, and maintain a good employee support experience across a remote workforce.
• Work closely with the Director of Cybersecurity to ensure operational alignment with compliance roadmaps, audits, and continuous monitoring initiatives.

Qualifications:

• 10+ years in IT/sysadmin/engineering roles with hands-on responsibility for endpoint management, identity, and cloud infrastructure.
• Demonstrated experience implementing or operating controls mapped to NIST SP 800-171 controls and supporting CMMC-focused efforts or government-side NIST 800-37 RMF and NIST 800-53 controls (control implementation, evidence collection, A&A, POA&M tracking).
• Proficient with modern endpoint management and security tooling (MDM, EDR), SSO/MFA solutions (Okta, Azure AD, Google Workspace), and device provisioning workflows.
• Solid systems & network troubleshooting skills (macOS, Linux, Windows, TCP/IP, VPNs, firewalls).
• Familiarity with cloud environments (AWS, Azure, or GCP) and secure configuration practices.
• Strong operational discipline: runbook creation, change coordination, incident triage, and documentation.
• Excellent communication skills; able to explain technical issues to non-technical stakeholders and work cross-functionally.
• Comfortable working in a remote-first, fast-paced environment with shifting priorities.
• Ability to obtain a U.S. security clearance or an existing clearance is a plus.

Preferred Qualifications:

• Prior experience supporting DoD/GovCon environments (NIPR/SIPR familiarity, CAC workflows).
• Hands-on with automation tools (Terraform, Ansible, PowerShell/Bash) or basic scripting for operational tasks.
• Experience with logging and observability stacks (SIEM, ELK, Splunk) and integrating telemetry for security/compliance.
• Prior exposure to FedRAMP, RMF, or other federal compliance frameworks.
• Experience with M365/Azure AD or Google Workspace administration at scale.
• Certifications such as Security+, CISSP (preferred for Director-level growth), or relevant cloud certifications.

Salary

The annual salary range for this role as it is posted is $140,000 to $180,000 regardless of final candidate location within the United States. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity.

Benefits

• Flexible schedule in a 100% distributed workforce
• Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage.
• Retirement: 401k match at 10% gross pay.
• Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 11 Federal holidays, your birthday, jury duty, and bereavement.
• Education & Training: Accrued budget of up to $3,500 per year for classes, travel, events, and materials.
• Home Office and Merch: We offer $750 per year for home office technology and equipment as well as $100 per year for Rise8 merch from our Swag Store.
• Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 100% reimbursement on a variety of wellness activities and products, up to $500 per calendar year.
• Rise8 is part of the Life Time Corporate Partner program. In lieu of your $500 annual wellness benefit