Receptionist

Assessment Receptionist

Facility Name: Cottonwood Spring Behavioral Health

Lifepoint Rehabilitation is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Assessment Specialist RN joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Cottonwood Springs is a behavioral health hospital located in Olathe, KS, part of the greater Kansas City metropolitan area. We provide inpatient and outpatient programming for those facing mental health and addiction challenges. Our programs offer caring, compassionate treatment for adults (18+) and include inpatient mental health and addiction treatment and detox, Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP). Our BH is a very fast-paced yet fun environment with endless opportunities to learn and grow!

We are looking for a dynamic assessment receptionist that provides administrative support, performs as a receptionist, as well as clerical and customer service functions, as well as non-technical duties in Practices or Departments.

Reports to: Office Manager/Supervisor or Dept Director

What you will be doing in this role:

• Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.
• Greets visitors and communicates with patients, providers, and other offices, departments, or facilities.
• Places, answers, and directs phone calls and distributes messages.
• Organizes, coordinates, and schedules meetings and appointments.
• Keeps office area neat and tidy and monitors and orders office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Coordinates work flow and complies records of office activities.
• Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash, in offices or departments where payments are made or collected.
• Perform other duties as assigned.
• Attends and participates in staff meetings, in-service, projects and committees as assigned.
• Adheres to and supports policies and procedures of the STRHS.
• Works scheduled shifts including overtime, when necessary.
• Accepts all call schedule as directed.
• Maintains a neat and professional appearance in compliance to the existing dress code.

Qualifications:

Education high School Diploma or equivalent is required; associates degree education is preferred.

Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, psychiatric and geriatric patients preferred. Experience in patient assessments, family motivations, treatment planning and communication with external review organizations or comparable entities is strongly preferred.

Required Skills: Critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Why Join us:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage tailored benefit options for part-time and PRN employees, and more.

Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

Professional Development: Ongoing learning and career advancement opportunities.

EEOC Statement

Cottonwood Springs is an Equal Opportunity Employer. Cottonwood Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.