Collection Specialist-HIRING ASAP

Collections Specialist

We are seeking a dedicated Collections Specialist to actively manage and collect open accounts receivable balances by engaging directly with customers. This role requires a proactive approach in supporting branch personnel to ensure effective collection activities.

Responsibilities:

• Actively collect open accounts receivable balances by contacting customers and supporting branch personnel.
• Update the Get Paid AR collection system with customer contact information, notes, payment promises, disputes, escalation details, and more.
• Respond to customer inquiries and direct issues to the appropriate person for swift resolution.
• Reconcile accounts and perform additional administrative tasks as assigned.
• Establish acceptable payment arrangements, including settlements, while maintaining a positive relationship with customers.
• Counsel customers to assist in finding funds to bring accounts current.
• Generate and respond to written correspondence in a professional and compliant manner.
• Maintain accurate documentation of customer conversations and arrangements.
• Manage collection objectives with professionalism and persuasiveness.
• Make recommendations for next steps when accounts become unresponsive.
• Complete skip tracing when contact with customers ceases.
• Collaborate effectively with salespersons, branch personnel, and other team members to resolve account issues.
• Work unapplied cash in search of payments.

Essential Skills:

• Experience in collections and accounts receivable.
• Strong customer service skills.
• Ability to assist customers with tracking returns and credits.
• Proficiency in reconciliation, accounting, invoicing, and cash application.
• Familiarity with aging reports and B2B collections.
• Experience with collecting on large accounts.

Additional Skills & Qualifications:

• Minimum 2+ years of high volume collections, research, resolution, and de-escalation experience.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Salesforce experience preferred.
• Experience in construction or manufacturing preferred.
• Comfortable being on the phone and performing B2B collections.
• Eagerness to learn and ability to multitask.

Work Environment:

This position is based in an office, working within a collaborative team environment. The company is experiencing significant growth, offering ample opportunities for professional development.

Job Type & Location:

This is a Contract to Hire position based out of Scottsdale, AZ.

Pay and Benefits:

The pay range for this position is $22.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Scottsdale, AZ.

Application Deadline:

This position is anticipated to close on Feb 23, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.