Support Coordinator

Dynamic Diversity – Caring Collaboration – Individual Integrity – Community Connection

Support Coordinator

Full Time

New Haven, CT, US

Requisition ID: 1724

Salary Range: $24.00 Hourly

Schedule: 40 hours/wk., Flexible; M-F 8 am – 6 pm

Chapel Haven Schleifer Center is an award-winning nonprofit company devoted to empowering adults with disabilities to live independent and self-determined lives. We believe self-advocacy supports the growth of our individuals and collaborate with them to create services that foster independence. In 2022, we celebrated 50 years of excellence in the field of disabilities and continue our dedication to building a diverse, inclusive, and authentic workplace. If you share our core values of dynamic diversity, caring collaboration, individual integrity, and community connection, we want to hear from you!

Why consider a career at CHSC?

• Comprehensive benefits: Full-time employees receive a complete benefits package, including paid time off and tuition reimbursement.
• Flexible Opportunities: Part- time employees enjoy a flexible schedule, valuable hands-on experience, and the opportunity to make a meaningful impact on the lives of the individuals we support. Select Benefits may also be available.
• Room for growth: We offer a professional yet warm and welcoming workplace with opportunities for career advancement
• Staff longevity and Development: over 50% of our staff have been with us for 5+ plus years, many of whom started in entry-level roles and have grown into fulfilling, long-term careers spanning 10 plus years.
• A culture of Community and Compassion: We take pride in our strong sense of community, teamwork, and dedication to making a difference in the lives of those we serve.

Join us and become part of the team that values professional growth, meaningful work, and a culture of care!

The Role:

The Support Coordinator is responsible for assisting clients (Community Members) as they implement their annual goals and objectives. Support Coordinator provides advocacy & problem solving, case management, and life skills instruction. Support Coordinators enable Community Members to achieve and maintain an independent lifestyle in accordance with their capabilities and in tandem with the larger team.

Essential Responsibilities:

• Plan, prepare for and schedule annual reviews. Assist community member in drafting annual individualized care plan and goals based on SC’s annual assessment, reports from other providers and the community member’s personal goals. Assist client with any changes or new objectives created as a result of the annual team meeting.
• Meet with Community Member for the agreed upon number of hours per week/month and establish the schedule noting that consistency is necessary. Maintain regular and consistent communication with family, team members and outside professionals as determined by need and/or the team.
• Impart good nutrition skills through menu planning, creating shopping lists, making healthy choices, proper food storage, meal preparation and kitchen safety.
• Practice sound money management skills with each individual on your caseload, which may include-but not limited to-establishing a weekly budget, banking (in-person or online), timely bill payments, accessing additional funding and/or supplemental funding streams based on everyone’s financial profile.
• Assist with home maintenance skills and home safety. Monitor maintenance skills and the hiring of a cleaning service, creation of a chore checklist, hand-over-hand assistance).
• Review proper hygiene and assist in developing a plan when warranted. This may include hiring a home health organization.
• Coordinate health maintenance and care with individuals, their guardians, physicians, dentists, therapists, home health agencies, etc.
• Provide transportation of clients as needed; use of personal vehicle may be required.
• Support strong interpersonal communication strategies as indicated for each individual on caseload. Assist CM in creating a strong social network and in maintaining healthy relationships with family, roommates, friends and colleagues.
• Provide advocacy on community members’ behalf to ensure timely, fair and quality service. Enlist help from supervisor as needed.
• Utilize Setworks to properly collect and maintain accurate and timely case records, relief notes and other data as required by supervisor.
• Maintain shared work schedule with supervisor in Outlook Calendar, Setworks or EVV. Submit relief notes to supervisor one week prior to PTO. Prepare case notes, reports and other administrative requirements as outlined by policy.

MINIMUM EDUCATION REQUIREMENTS:

Bachelor’s Degree in relevant field preferred in tandem with two years’ experience working with adults with cognitive/social disabilities.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Cultural sensitivity and proven ability to work with diverse populations.
• Excellent oral and written communication.
• Computer literacy; Outlook, Excel, Word
• Excellent organizational skills and proven ability to meet deadlines and arrive on time to appointments
• Valid CT driver’s license

Do not meet every single requirement? Studies have shown that women, LGBTQ+, and people of color are less likely to apply to jobs unless they meet every single qualification. If you are excited about this role but your experience does not align perfectly, we encourage you to apply. You may be just the right candidate for this or other roles at Chapel Haven!

Dynamic Diversity – Caring Collaboration – Individual Integrity – Community Connection