Entry Level Customer Service - WFH

divh2Client Success Specialist / h2pWere a modern insurance team dedicated to helping working families protect what matters most. With a culture built on flexibility, purpose, and growth, we combine people-first values with tech-forward solutions to deliver an exceptional experience. / ph3The Role / h3pAs a Client Success Specialist, youll be the main point of contact for policyholdersanswering questions, guiding them through benefits, and ensuring they feel supported every step of the way. / ph3Key Responsibilities / h3ulliBuild lasting client relationships after enrollment / liliExplain policy benefits and guide clients through updates or claims / liliProvide clear, easy-to-understand education on coverage / liliPartner with team leaders to streamline onboarding and service / liliBe the trusted go-to for client support needs / li / ulh3What Were Looking For / h3ulliStrong communication skills and a genuine desire to help others / liliTech-savvy and comfortable in a remote environment / liliOrganized, detail-oriented, and self-driven / liliCustomer service or insurance background is a plus (not required) / liliMust be legally eligible to work in the U.S. or Canada / li / ulh3What Youll Get / h3ulli100% remote with flexible scheduling / liliWeekly pay + performance incentives / liliOngoing training and mentorship / liliClear paths for career growth / liliA supportive, mission-driven team culture / li / ul / div