A company is looking for a Senior Onboarding Manager to ensure successful onboarding for new customers transitioning to their solutions.
Key Responsibilities
Lead and customize customer onboarding experiences to maximize utilization and satisfaction
Collaborate with internal teams to ensure timely project completion and customer success
Train and mentor new team members on product expertise and onboarding best practices
Required Qualifications
BA / BS / BE degree required
Exceptional customer relationship-building skills
Demonstrable leadership skills and ability to influence decision-making
SaaS experience and / or legal experience desired
Experience with AI tools and technologies to improve workflows
Onboarding Manager • Olympia Heights, Florida, United States