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Front Desk Agent
Front Desk AgentHomewood Suites by Hilton • COLORADO SPRINGS, CO
Front Desk Agent

Front Desk Agent

Homewood Suites by Hilton • COLORADO SPRINGS, CO
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]



Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!


Benefits:

  • Competitive pay
  • Flexible scheduling
  • Supportive team environment
  • Opportunity for advancement


Responsibilities:

  • Greet and assist guests during arrival and departure
  • Process payments and issue room keys
  • Respond promptly to guest questions and concerns
  • Coordinate with housekeeping and maintenance
  • Maintain accurate reservation records
High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends
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Front Desk Agent • COLORADO SPRINGS, CO

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