Direct Care Professional

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Direct Care Professional

Department : Developmental Brain Injury Services

Location : Residential programs throughout Hamden, Hampshire, Franklin & Berkshire counties!

Shift : Multiple shifts available, including overnights

Pay : $18-$20 per hour (Base on experience and certifications - See below)

ServiceNet is looking for amazing people who love helping others and making a difference! If you enjoy working with adults who have brain injuries and want to be part of a team that supports them in living happy, meaningful lives, this job is for you!

Key Responsibilities :

• Help with Daily Activities : Assist with everyday tasks such as eating, dressing, and using special equipment.
• Home Support : Cook meals, clean, do laundry, shop for groceries, and help keep the home cozy.
• Transportation : Drive residents to appointments, events, and other activities.
• Keep Records : Write daily notes and track important information.
• Support Goals : Help residents achieve their personal goals.
• Administer Medication : Give out medications once trained.
• Stay Updated : Complete required training and certifications.
• Teamwork : Work closely with your team and follow instructions from your manager.

What You Need :

• No Educational Requirements : We will train you!
• Driver's License : Must have a valid license for at least 6 months and a good driving record.
• Physical Ability : Be able to perform all the tasks needed and ensure the safety of residents.
• Basic Computer Skills : Know how to use a computer.
• Background Check Required

Compensation Pay Range Requirements :

• $18 / hr : For individuals without Medical Application Program (MAP) certification
• $20 / hr : For individuals with an active MAP certification

Base $18 / hr + $2 / hr MAP certification differential

Pay and Benefits :

Employment Benefits :

• Paid Vacation Leave (starting at two weeks minimum plus year-end rollover)
• Paid Sick Leave (11 days plus year-end rollover)
• Paid Holidays (11 holidays + 1 floating holiday)
• Paid Personal Leave (3 days)
• 403(b) Retirement Plan (with 1-to-1 match up to 4% by ServiceNet after one year)
• Health Insurance (85-90% paid by ServiceNet for individual plans)
• Comprehensive Dental Insurance

Other Benefits :

• Pre-tax Flexible Spending Accounts for Medical and Dependent Care Expenses
• Life Insurance (100% paid by ServiceNet)
• Long-term Disability Insurance (100% paid by ServiceNet)
• Voluntary Supplemental Life Insurance
• Employee Assistance Program
• Discounted Auto and Homeowner's Insurance

Continuing Education Benefits :

• Public Service Loan Forgiveness (PSLF) Eligibility
• Tuition Remission for Eligible Classes at Massachusetts State Colleges, Community Colleges, and the University of Massachusetts
• Continuing Education and Professional Training Opportunities

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join Us

Join us and be the person who makes someone's day better every day! By joining the ServiceNet team, you will make a direct impact on our residents' lives. No experience required. We offer paid on-the-job training, a comprehensive benefits package, and opportunities for career development and advancement. Apply today and become part of our inclusive and caring community.

Learn more about ServiceNet

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Compensation : $18.00 - $20.00 per hour

ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!

At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.

And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.