Project Intake Coordinator

Benefits : 401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Who are we?

Renu Energy Solutions is a full-service solar residential and commercial installation company, providing end-to-end service from the initial solar consultation to site installation and beyond. We pride ourselves with offering unquestioned customer service and the best consultative selling approach for solar in the industry. Not just your ordinary solar company, Renu has pushed the envelope with year over year growth and featured on notable lists such as inc 5000 and Solar Power World’s Top Solar Contractors for the past 9 years. As a top-rated solar installer, we pride ourselves on exclusive industry partnerships, delivering the best products, service, design, and installations around.

What are the Key Points?

• Location : Based out of the Charlotte office (near the airport)
• Benefits : Health / Dental / Vision / Disability / Life + Matching 401k + PTO
• Salary : $45,000-$50,000
• Culture : Fun people loving what they do
• Personality : Team Player that is passionate about Clean Solar Energy

Renu Energy Solutions is currently looking to hire a Project Intake Coordinator in our Charlotte, NC office. We desire smart, hard-working employees who are looking to grow a career in the renewable energy field. We offer a safe, high energy and professional work environment where career growth is expected for strong performers. We are growing rapidly in the North Carolina and South Carolina markets and hope that you can be part of our team.

Responsibilities :

Processes all new PV and ESS contract submissions internally for new customer

efficiently and in accordance with protocols;

Ensures documentation with each new project is submitted correctly, in its entirety and

without error;

Completes financial review of the project to ensure pricing is on tier with current pricing

models and if not, works with the finance department and sales rep to find resolution

quickly;

Completes project intake and execution of new project creation inside CRM and project

management tools along with projects folders inside google drive;

Completes welcome email to all new customers at start of project to ensure next steps

are communicated, any missing documentation is gathered and questions are answered;

Works with internal finance team, external loan options and sales team members to

ensure customers loans are executed and approved at the start of the project;

Assist in collecting deposits for cash contracts;

Works with Operations Supervisor and Director of Operations to point out any concerns

and work on solutions for the project from time of contract;

Works with customers on scheduling site survey in order to kick off the operations

process of the project;

Works with the Operations Supervisor in assigning the new project to the correct project

team inside operations;

Assists in addressing customer questions during the project completion process.

Qualifications : Necessary Skills :

Deadline motivated and high quality standards

Proficient in Microsoft Office and / or Google Workspace products

High level of professionalism and excellent customer service skills

Proven communication skills within a team, with employees and customers

Detail-oriented

Excellent written and verbal communication skills

Preferred Skills / Experience :

Associate's or Bachelor's Degree

1 + years of experience in a contract compliance role, customer service role, sales, admin role, or similar.

EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.