Talent.com
Platform Implementation Manager (Project Manager)
Platform Implementation Manager (Project Manager)Optomi • San Francisco, CA, United States
Platform Implementation Manager (Project Manager)

Platform Implementation Manager (Project Manager)

Optomi • San Francisco, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Optomi, in partnership with a leading food-delivery service, is looking for a Platform Implementation Manager to join their Platform Merchant Experience team. The Platform Implementation Manager will play a vital role in onboarding and implementing the company’s Platform products. This role requires a proactive individual who can act as the merchant's primary point of contact, troubleshoot technical issues, coordinate with internal and external stakeholders, and ensure a seamless transition from current digital ordering solutions to the company’s offerings. The position involves educating merchants on product functionality, managing project implementations, and providing operational support during the initial weeks of product usage.

What the right candidate will enjoy :

  • Working with a collaborative and supportive team within the Platform organization.
  • Opportunities to drive merchant success through innovative SaaS solutions.
  • A primarily remote role with occasional co-working near corporate hubs.
  • Being part of a dynamic and evolving work environment.

Experience of the right candidate :

  • Bachelor’s degree or equivalent work experience.
  • 3-5 years of experience in onboarding, implementation, project management, and / or account management.
  • Proven ability to work cross-functionally with sales and account management teams.
  • Strong presentation and communication skills for both internal and external customers.
  • Tech-savvy with curiosity and ability to troubleshoot technical issues.

    • Responsibilities of the right candidate :

  • Drive merchant onboarding and implementation with clear, concise communication.
  • Manage project implementations for online ordering, mobile apps, loyalty, and gift card programs.
  • Train merchants on the company’s products and functionalities.
  • Troubleshoot merchant technical issues and escalate when necessary.
  • Collect and register feedback from merchants to improve workflows and product offerings.
  • Collaborate with sales and account management teams to address implementation challenges.
  • Share product and operational feedback to shape team trajectory and offerings.
  • Meet service and timeline goals while adapting to an evolving work environment.
    • [job_alerts.create_a_job]

    Platform Implementation Manager Project Manager • San Francisco, CA, United States

    [internal_linking.similar_jobs]
    Implementation Manager - Innovaccer Platform (Remote / Hybrid)

    Implementation Manager - Innovaccer Platform (Remote / Hybrid)

    PopHealth Learning Center • Oakland, CA, US
    [filters.remote]
    [job_card.full_time]
    The PopHealth Learning Center (“Learning Center”) is a California Social Purpose Corporation (SPC) committed to transforming how health care is delivered and experienced across Californ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Project Management Career Training Program

    Project Management Career Training Program

    Year Up United • Berkeley, CA, US
    [job_card.full_time]
    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Implementation Manager

    Senior Implementation Manager

    Collate • San Francisco, CA, United States
    [job_card.full_time]
    Collate is an AI document generation platform for life sciences.We automate paperwork with AI, helping our customers get life‑saving innovations to patients years faster. Collate is an end‑to‑end so...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Availability Project Manager

    Availability Project Manager

    Management & Engineering Technologies International, Inc. • Alameda, CA, United States
    [job_card.full_time]
    Management and Engineering Technologies International, Inc.METI) is a distinguished professional services company delivering Information Technology and Engineering Support Services to both the fede...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Implementation Manager

    Implementation Manager

    Success Matcher • San Francisco, CA, US
    [job_card.full_time]
    SaaS startup transforming the independent retail and food-tech space.Our client builds the modern digital infrastructure that allows SMBs to compete against industry giants, replacing legacy manual...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Implementation Manager

    Implementation Manager

    Blueprint • San Francisco, CA, US
    [job_card.full_time]
    Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth, consistent, and e...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Implementation Manager

    Implementation Manager

    VirtualVocations • Oakland, California, United States
    [job_card.full_time]
    A company is looking for an Implementation Manager to oversee project execution for new and existing customers.Key Responsibilities Lead and manage the implementation and operation team to ensure...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Implementation Manager

    Implementation Manager

    Stellic • San Mateo, CA, US
    [job_card.full_time]
    This is an opportunity to work closely with multiple enterprise partners to deliver the implementation of a unified and student-centric degree management platform. As an Implementation Manager, you ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Project Manager - Civil Transportation Engineer

    Project Manager - Civil Transportation Engineer

    BKF Engineers • San Pablo, CA, US
    [job_card.full_time]
    BKF is a multi-service infrastructure consulting firm providing civil engineering and surveying services across California, the Pacific Northwest, and beyond. With offices throughout California and ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Research Contracts Project Manager

    Research Contracts Project Manager

    Public Health Institute • Oakland, CA, United States
    [job_card.full_time] +2
    If you are a current and active PHI employee, do not use this site to apply for positions.Oakland, CA;Work From Home - USA. The Public Health Institute (PHI) is an independent, nonprofit organizatio...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Senior Engineering Manager

    Senior Engineering Manager

    Elever Professional, LP • Menlo Park, CA, US
    [job_card.full_time]
    Our client is globally recognized and located in San Francisco Bay Area.Interested candidates should have prior experience leading a team of engineers deftly through the Software Development Lifecy...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Project Manager, Implementations

    Project Manager, Implementations

    Prelim • San Francisco, CA, US
    [job_card.full_time]
    Transform how banks serve their customers.Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions acr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Commercial Solar Project Developer

    Commercial Solar Project Developer

    Sun Light & Power • Berkeley, CA, US
    [job_card.full_time]
    Commission is also given for each successful sale without cap.Do you want to become an employee-owner for a mission-driven, growth focused company? Do you approach your work with passion and dedica...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Project Manager (Google Cloud Platform)

    Project Manager (Google Cloud Platform)

    Jobot • Oakland, CA, US
    [job_card.full_time]
    This Jobot Consulting Job is hosted by : Merwan Zattam.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. We are a leading strategic service provider with over 2...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Engineering Manager - Platform

    Engineering Manager - Platform

    Legion Intelligence • San Francisco, CA, US
    [job_card.full_time]
    Let's be real : AI isn't magic.Legion was built to slice through hype and deliver secure, dependable agentic systems that work alongside the people tackling the world's most critical cha...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Implementation Manager

    Client Implementation Manager

    PG Forsta • Emeryville, CA, United States
    [job_card.full_time]
    PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understan...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Engineering Manager, Platform Leadership & Impact

    Engineering Manager, Platform Leadership & Impact

    Medplum • San Francisco, CA, United States
    [job_card.full_time]
    A healthcare technology company in San Francisco is seeking an Engineering Manager to lead its core platform team.In this role, you will mentor engineers, oversee the team’s delivery and execution,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Engineering Manager, Platform

    Engineering Manager, Platform

    Finch • San Francisco, CA, US
    [job_card.full_time]
    We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work.To do this, we're looking for individuals who think about problems holistically an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]