Collector

Who We Are...

Our members come from all different walks of life and so do we. We hire great people from a wide variety of backgrounds, experience and education to make our Credit Union stronger. We stand strong in our core beliefs of making members' money, saving members' money, and saving members' time. See why a Credit Union is a great financial partner.

Your Role...

The Collector position has an important role for preserving the Credit Union's assets by helping our members with solutions when experiencing debt problems. This position will analyze delinquent loan accounts and work to find solutions with members to collect loan payments and / or recovering collateral, maintain accurate files and reports on collections, recovery, and tracking documents.

As a Collector your day may look like this :

• Contact members either by telephone and / or mailed notices regarding delinquent obligations, negative account balances, negative over limit accounts and other actions needed to bring items current. Ensure that communications are accurate and timely per policies and procedures.
• Assist members with delinquent obligations; review options regarding workout solutions and make repossession of collateral and charge off recommendations.
• Maintains accurate files and reports on all collections and recovery activity, trends, and

forecasting. Make recommendations for continued improvements in the process.

The Requirements...

Our desired candidate will have 2-4 years of similar or related experience, possess interpersonal skills involving discussions of a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication as well as the ability to resolve first-level conflict, building relationships and cooperation. Must be experienced and knowledgeable with Collection terms and processes. Experienced in Microsoft Office and computer functions.

A Bachelor's degree in Business or related field preferred, Associates degree and achievement of formal certifications recognized in the industry as equivalent to Bachelor's degree.

This is an in-office position, Monday-Friday 8 : 00am-5 : 00pm.

The Benefits...

The Team...

If you share a passion for making an impact in a customer-focused environment, submit your resume / application for this role.

We provide equal employment opportunities to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other categories protected by law.