A company is looking for a Customer Service Representative II.
Key Responsibilities
Interact with customers to resolve complex or escalated issues
Research and determine optimal resolutions for customer inquiries
Document customer interactions and collaborate with multiple teams
Required Qualifications
Previous customer service experience
Distraction-free workspace and high-speed internet
Basic equipment troubleshooting and PC / hardware setup skills
Availability to work specific hours during and after training
High School Diploma or GED preferred
Customer Service Representative • Bridgeport, Connecticut, United States
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