Auditor

Job Summary:

We are looking for a detail-oriented team member to perform daily POS audits ensure records are accurate and recommend process improvements. The role includes preparing audit reports supporting CSR reviews providing feedback to supervisors conducting training for staff and coordinating workflow to meet service guarantees.

Lets talk job responsibilities:

• Audit files to ensure accuracy of outgoing correspondence and maintain system integrity.
• Verify and facilitate prompt correction of associate errors.
• Track and report statistical data on departmental maintenance and correspondence by associate and time period.
• Provide relevant statistical reports to Supervisors and Managers as requested.
• Read interpret and ensure availability of formal and informal procedures and documentation for staff.
• Assist in creating and maintaining departmental tools and documentation resources.
• Train and mentor team members fostering a positive and professional environment for ongoing development.
• Support daily workflow and handle incoming calls to help meet departmental goals.
• Perform other duties as assigned.

Your experience and skills:

• High school diploma or general education degree (GED)
• 2-4 years of related experience.
• Maintain a positive attitude and communicate effectively in a fast-paced environment.
• Demonstrate strong organizational skills with attention to detail.
• Prioritize tasks and multitask independently and as part of a team.
• Proficient in Microsoft Excel Word Outlook and relevant computer programs.
• Skilled in navigating CRM systems to support departmental operations.

About Integrity

Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .

Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.