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Customer Service Representative - Downtown Portland
Customer Service Representative - Downtown PortlandNordstrom Inc • Portland, OR
Customer Service Representative - Downtown Portland

Customer Service Representative - Downtown Portland

Nordstrom Inc • Portland, OR
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description

This job is a great fit for someone who is customer obsessed and loves to solve problems.

A day in the life…

  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Demonstrate expertise in all technologies used in the store environment
  • Inspire trust, teamwork and positive team relationships
  • Defuse customer situations and provide resolution in a timely and effective manner
  • Ensure the security and privacy of customer information through education, compliance and resolution of issues
  • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
  • The hours and schedule for this position will vary by week depending on business needs

You own this if you have…

  • The ability to effectively build relationships with your customers, peers and leadership
  • Proficiency in multiple operating systems such as MS Windows, iOS and Android
  • Clear, effective communication with strong interpersonal skills
  • The ability to prioritize multiple tasks in a fast paced environment
  • Accountability, initiative and a high level of ownership
  • The ability to work a flexible schedule based on department needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

The hours and schedule for this position will vary by week depending on business needs and your availability.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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Customer Service Representative - Downtown Portland • Portland, OR

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