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Family Health Advocate
Family Health AdvocateVirtualVocations • Reno, Nevada, United States
Family Health Advocate

Family Health Advocate

VirtualVocations • Reno, Nevada, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Family Health Advocate - Remote.

Key Responsibilities

Assist members with inquiries related to eligibility, benefits, claims, and provider searches

Coordinate issue resolution with providers and payers, including claims adjustments and grievances

Provide proactive care guidance and education to members regarding health programs and procedures

Required Qualifications

High school / GED diploma

2-year associate's degree in healthcare / health sciences or equivalent experience

Experience in roles such as Health Guide, Medical Assistant, or Pharmacy Technician

Customer service experience in a healthcare setting

Experience resolving high-level customer service issues

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Family Advocate • Reno, Nevada, United States

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