Community Healthcare Worker - PRN - (Rockford/Winnebago County)

ABOUT ADOBE

Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 and committed to positively impacting the lives we touch. The company has a culture of inclusivity and human kindness, based in Phoenix, AZ, with satellite locations in multiple states. APH has been recognized as one of “America's Fastest-Growing Private Companies” by Inc. 5000 and has earned a "Best Places to Work" award from the Phoenix Business Journal consecutive times.

APH offers customized programs for insurance groups, providers, hospitals, and families, which include case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. As one of the country's few fully integrated healthcare providers, APH provides top-notch medical services with various service lines. The company is expanding and looking for individuals who want to make a difference and help those in need.

POSITION PURPOSE

The Community Healthcare Worker (CHW) plays a vital role in improving health outcomes by providing in-home support, care coordination, health education, and community resource navigation. This role blends direct community engagement with patient advocacy and interdisciplinary collaboration to reduce barriers to care and promote wellness.

The CHW supports physical, behavioral, and social health needs by conducting home visits, assisting with care plan adherence, and connecting members to critical community services. The ideal candidate demonstrates compassion, cultural humility, and a commitment to serving underserved populations. This role requires regular travel throughout assigned counties and surrounding service areas.

PRN EMPLOYMENT STATUS

This is a Per Diem (PRN) position and is scheduled on an “as-needed” basis to support operational staffing needs. PRN employees may be utilized to cover planned and unplanned absences including call-offs, vacations, extended leave, and vacant positions. Adobe Population Health is not obligated to offer shifts, and PRN employees are not guaranteed consistent scheduling beyond program participation requirements.

DUTIES & RESPONSIBILITIES

Care Coordination & Patient Support

Health Education & Empowerment

Community Outreach & Resource Navigation

Documentation & Reporting

Operational & Team Support

PRN Coverage Expectations

SKILLS & QUALIFICATIONS

EDUCATION, LICENSES, & CERTIFICATIONS

COMPENSATION & BENEFITS (PRN)

PRN employees are compensated at a premium hourly rate and are not eligible for benefits including but not limited to paid time off, holiday pay, bereavement leave, medical, dental, vision, life insurance, or disability insurance. Workers’ Compensation coverage is provided in accordance with state and federal regulations. PRN employees are not eligible for annual salary adjustments.

CHARACTER & COMPETENCIES

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Problem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through with commitments.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Occasionally required to stand.
• Occasionally required to walk.
• Continually required to sit.
• Occasionally required to climb, balance, bend, stoop, kneel, or crawl.
• Continually required to talk or hear.
• While performing the duties of this job, the noise level in the work environment is usually moderate.

• The employee may occasionally lift and /or move more than 30 pounds.

EQUAL EMPLOYMENT OPPORTUNITY

APH is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.