Community Outreach Specialist (Bilingual Spanish)

Four Seasons Healthcare Solutions -

Job Description:

Four Seasons Home Care is one of the fastest growing agencies servicing the five boroughs. Four Seasons takes pride in providing friendly, safe home healthcare services in the comfort of our patient's homes. We are committed to the highest standards and are constantly seeking to improve and adapt to any situation. Further, we take pride in providing a friendly work environment for all of our employees in the office and out in the field.

Responsibilities include:

• Obtain referrals from existing referral sources; follow up on existing referrals to ensure patients are enrolled to the agency

• Build strategic partnerships and techniques to attract new clients in the industry

• Schedule and present information about Four Seasons programs and services to the community organizations, including doctors’ offices, hospitals, nursing homes, independent living facilities, planning boards and other healthcare professionals

• Utilize marketing strategies and techniques to attract new patients

• Research and participate in health and wellness fairs throughout New York City; coordinate partnerships with different health agencies with long term impact target in mind

• Attend community events as needed

• Develop compelling and concise outreach materials in collaboration with our Branding department

• Demonstrate a thorough and complete knowledge of the agency including our vision, mission and values; the services we provide; and how we differentiate ourselves from other home care agencies

• Provide monthly reports on outreach efforts

• Perform other related marketing duties as assigned

Job requirements:

• High School diploma/ College degree in related business field is preferred

• This role requires up to 75% travel within New York City. Having a car is a plus

• Bilingual Spanish required

• Knowledge and experience with computer applications BOLT and HHA Exchange a plus

• Knowledge of NY Medicaid and managed Long Term Care a plus

• Possess excellent sales and marketing, communication, time management, and organizational skills

• Be self-driven with business development goals and the ability to execute plans to achieve desired outcomes

• Clean, professional image, behavior and demeanor are expected at all times

• Maintaining standards of high-quality customer service

• At least 1-2 years of qualified experience working in LHCSA, CHHA, SNF, or ILF