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ServiceNow Developer
ServiceNow DeveloperStellar IT Solutions LLC • Chandler, AZ, Arizona, USA
ServiceNow Developer

ServiceNow Developer

Stellar IT Solutions LLC • Chandler, AZ, Arizona, USA
[job_card.1_day_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Title : ServiceNow Developer

Job Type : FTE

Location : Chandler, AZ (Hybrid)

Key Responsibilities :

  • ServiceNow Development :  Design, develop, and configure ServiceNow applications, modules, and workflows, including ITSM (Incident, Problem, Change, Request), ITOM, ITAM, and other ServiceNow applications.
  • AI and Automation :  Leverage AI-driven capabilities and automation tools to deliver predictive analytics and streamline repetitive processes across workflows.
  • Customization and Scripting :  Customize ServiceNow forms, reports, business rules, client scripts, UI actions, UI pages, and integration scripts using JavaScript, Glide API, and other relevant technologies.
  • Integration :  Implement and maintain integrations between ServiceNow and external systems (e.g., LDAP, Active Directory, REST APIs, SOAP web services).
  • Configuration Management :  Develop and manage configuration items (CIs) within the ServiceNow CMDB, ensuring accuracy and data consistency.
  • Troubleshooting and Support :  Provide technical support and troubleshooting expertise for ServiceNow issues, including incidents, problems, and change requests.
  • Upgrades & Patches :  Plan and execute system upgrades and patches, ensuring minimal disruption to ongoing operations.
  • Collaboration :  Work closely with business analysts and other stakeholders to gather requirements, design solutions, and ensure timely delivery of features and enhancements.
  • Documentation :  Create detailed technical documentation for developed solutions, processes, and workflows.

Required Qualifications :

  • Experience :  4+ years of hands-on experience with ServiceNow development, configuration, and administration
  • Technical Skills :

    • Proficient in ServiceNow scripting (JavaScript, Glide API, Angular JS, HTML5, SCSS, React.js, UI Builder, etc.)

  • Expertise in configuring ServiceNow modules, including ITSM, ITOM, and CMDB, and understanding of ServiceNow Common Services Data Model (CSDM)
  • Experience with ServiceNow integrations (REST, SOAP, MID Server, etc.)
  • Familiarity with ServiceNow update sets, versioning, and deployment processes
  • Strong understanding of ITIL processes (Incident, Problem, Change Management)
  • Certifications :  ServiceNow Certified System Administrator (CSA) & ServiceNow Certified Application Developer (CAD) are highly preferred. Other certifications like ITIL Foundation are a plus.
  • Problem-solving Skills :  Strong analytical and troubleshooting skills with the ability to resolve complex issues efficiently
  • Communication Skills :  Excellent written and verbal communication skills, with the ability to collaborate effectively with technical and non-technical teams

    • Preferred Qualifications :

  • Experience with ServiceNow ITOM (Orchestration, Discovery, Event Management) and other advanced modules
  • Familiarity with Agile development methodologies and tools
  • Knowledge of cloud platforms (AWS, Azure) and how they integrate with ServiceNow
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