Customer Service Representative (Lehi)Russell Tobin • Lehi, UT, United States
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Customer Service Representative (Lehi)
Russell Tobin • Lehi, UT, United States
[job_card.1_day_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]A strong desire to help others and a resilient mindset that fosters empathy in every interaction. Excellent written and verbal communication skills to manage complex member inquiries. Ability to thrive in a fast-paced, high-volume environment while delivering personalized service. Quick adaptability to new software and processes; tech-savvy and detail-oriented. Composure and compassion when handling multiple tasks simultaneously. 1+ years of experience in a fast-paced work setting. 1+ years in a customer-facing role.
Customer Service Professional
Pay : $19 / hour
Location - Lehi, UT (Hybrid)
What Youll Do :
- Gain foundational knowledge of health insurance, benefits, and network plans to support Tier 1 member inquiries.
- Communicate with members via phone and email to resolve a variety of questions related to healthcare navigation and payment.
- Contribute to a positive and collaborative team culture aligned with company values.
- Report directly to a Team Lead in a role that plays a key part in member experience.
What You Bring :
Preferred Qualifications :
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Customer Service Representative • Lehi, UT, United States
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