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Accounts Receivable Specialist - Mass Retail
Accounts Receivable Specialist - Mass RetailActivate Talent • Worcester, MA, US
Accounts Receivable Specialist - Mass Retail

Accounts Receivable Specialist - Mass Retail

Activate Talent • Worcester, MA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Accounts Receivable Specialist

Our client creates luxury, premium-quality playing cards and lifestyle products sold worldwide from high-end boutiques to mass retailers like Walmart and Target. They're a design-driven, detail-obsessed team, and they hold themselves to the highest standard in every aspect of their work.

We're seeking a seasoned Accounts Receivable Specialist to own end-to-end AR for our mass retail accounts, ensuring accurate invoicing, EDI compliance, cash application, deduction management, and proactive collections. This role is ideal for someone who thrives in high-volume retail environments, knows retailer systems inside-out, and has a track record of driving measurable improvements in AR performance.

Own AR for Mass Retail Accounts

  • Manage the full AR cycle for large retail partners from invoice creation to payment posting.
  • Ensure accurate invoicing and EDI compliance (810, 820, 850, 852 transactions).
  • Post and apply customer payments promptly; reconcile discrepancies.
  • Drive a proactive collections cadence to reduce Days Sales Outstanding (DSO) and keep aging current.

Deduction & Chargeback Management

  • Lead end-to-end deduction resolution through retailer portals (e.g., Walmart Retail Link, Target Partners Online).
  • Investigate root causes of short-pays and chargebacks, compile supporting evidence, file and track disputes, and recover lost revenue.
  • Maintain a high recovery rate through timely dispute resolution and accurate claim documentation.
  • Retailer Systems & Compliance Navigation

  • Monitor and resolve OTIF (On Time In Full) and other compliance fines.
  • Reconcile PO / ASN / receipt variances in collaboration with 3PL partners and internal operations.
  • Create and refine SOPs to prevent repeat issues, working cross-functionally with sales, logistics, and operations teams.
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