Data Center Technician

Traveling Data Center Technician

Seeking a traveling Data Center Technician. For the first few months, you will be in Memphis, TN, and then you will travel to other locations. Top skills that you must have : PowerEdge Servers. Additional skills and qualifications include worksite locations for now :

• Canada BC Prince George
• Canada ON Cambridge
• United States GA Dalton
• United States IL Elk Grove
• United States IL Lisle
• United States ND Ellendale
• United States OK Muskogee
• United States SC Spartanburg
• United States TN Memphis
• United States TX Afton
• United States TX Barstow
• United States TX Childress
• United States TX Denton
• United States VA Chester

Description and Responsibilities :

On-Site Support

Provide on-site technical support for AI Server systems, ensuring rapid recovery and minimal downtime

Design and implement standard procedures

Perform corrective maintenance on AI Servers, including part replacements and hardware firmware upgrades with precision and accountability

Expertly diagnose complex system malfunctions to isolate issues to Dell, other OEM vendors, or software, and execute appropriate action plans

Perform proactive and reactive maintenance and hardware Field Change Orders (FCOs) per established procedures

Enforce safety, quality, and documentation guidelines during interventions

Perform initial system health checks and environmental audits to ensure compliance with operational standards

Orchestrate with logistics teams for expedited delivery of critical parts during high-priority outages; often managing multi-million dollars of inventory

Collaboration

Collaborate strategically with Customer Delivery Executive (CDE) Technical Customer Success Managers (TCSM), AI Data Center Functional Leaders, Technical Engineers, and the Field Service Manager (FSM) to develop and implement recovery protocols

Conduct root cause analysis to identify issues and implement preventive measures to avoid future occurrences

Communicate effectively with customers and internal teams before, during, and after service activities to ensure transparency and satisfaction

Actively identify recurring issues and propose process enhancements or automation opportunities to improve service efficiency and reduce downtime across customer environments

Conduct and actively contribute to on-call rotations or extended hours support (when required)

Collaborate with engineering teams to validate firmware updates and compatibility before deployment

Author comprehensive technical documentation for recurring issues and share with global support teams

Training and Knowledge Sharing

Provide training and support to team members on tool usage and standard procedures

Champion knowledge sharing and mentor Associate and Career-level Customer Engineers to foster team growth and expertise

Commit to ongoing professional development by attending required training classes to maintain a working knowledge of DELL or Dell Technologies equipment, software, and OEM systems

Design and implement quick-reference guides for common troubleshooting scenarios to reduce resolution time

Administrative and Operational Duties

Proactively manage assigned spare parts, tools, and test equipment

Ensure accurate and timely updates of service records, including timely and accurate submission of Customer Satisfaction Index (CSI) updates, expense reports, and timecards

Ensure prompt parts returns

Follow proper escalation procedures as required

Perform additional duties with precision and accountability by the supervisor

Accurately document and track information gathered, and steps performed, ensuring clear and organized records for reference and reporting

Conduct rigorous audits of inventory levels monthly to ensure adequate stock for critical components

Design and implement and present weekly operational summaries for leadership highlighting key service metrics and trends

Skills

Windows, Data Center technician, Automation, Administration

Job Type & Location

This is a contract position based out of Memphis, TN.

Pay and Benefits

The pay range for this position is $40.00 - $45.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Memphis, TN.

Application Deadline

This position is anticipated to close on Feb 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.