Bilingual Collections SpecialistVirtualVocations • New Orleans, Louisiana, United States
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Bilingual Collections Specialist
VirtualVocations • New Orleans, Louisiana, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Bilingual Collections Specialist.
Key Responsibilities
Answer inbound calls and proactively contact members with delinquent consumer loans to arrange for payment
Set up workout payment plans and identify candidates for financial hardship assistance
Perform collection activities, including light skip-tracing and managing accounts
Required Qualifications
Bilingual (Spanish) - Fluent required
High School diploma or equivalent required
Minimum of 6 months experience in an outbound call, service-focused call center environment
Comprehensive knowledge of local, state, and federal regulations such as the FDCPA, UDAAP, and Reg Z
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