Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

Our agency is proud to have a growing team of 5 motivated individuals, each bringing unique strengths to the table. I offer team bonuses throughout the year and at year-end based on production, along with retirement matching and a health insurance stipend to support the teams overall well-being.

Before my 8 years with State Farm, I worked as an advisor for a large privately owned financial advising firm. I graduated from the University of St. Thomas with a degree in finance and have built my agency with a strong focus on growth, development, and personal connection.

Our office culture is positive, intentional, and focused on meaningful interaction. I understand that work can sometimes feel routine, especially in insurance, so I place a strong emphasis on coaching and continuous learning. My goal is to create an environment where each team member can grow professionally and personally, defining their own version of success. If youre driven, eager to learn, and ready to grow your career, this could be the perfect place for you.

ROLE DESCRIPTION :

As Account Associate - State Farm Agent Team Member for Mitch Velgersdyk - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES :

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS :

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.