Product Data Specialist

Product Data Specialist

Pinnacle Promotions () is an award-winning promotional marketing agency with expertise in ideation, sourcing, and production of branded merchandise. We have been helping the world's most recognized brands for 20+ years Make the Right Impression by selecting quality promotional products, ensuring that they are flawlessly customized and delivered on time through our proprietary online solutions. Pinnacle's emphasis on its core values and employee development has led to being named a 2022 (and 6-time) "Best Places to Work" by Counselor Magazine, The Atlanta Journal-Constitution, PPB Magazine and one of Inc 5000's fastest growing promotional marketing companies.

Department: Merchandising and Vendor Strategy

Reports to: Director of Merchandise and Vendor Strategy

Position Summary

The Product Data Specialist is responsible for the execution and maintaining all aspects of product data. Ensuring information is accurate, consistent, and optimized across systems, sales channels, and customer touchpoints. This role acts as the bridge between merchandising, marketing, operations, and vendors to maintain data quality and integrity.

Major Responsibilities

Product Data:

• Manage, update and maintain product data standards, taxonomies, and attributes across all product categories.
• Create and manage SKUs, enrichment, and ongoing maintenance of product data in the ERP system and Arcade (online stores/portals).
• Audit and clean product data regularly to eliminate duplicates, inconsistencies, or outdated information.
• Ensure data integrity, accuracy, and completeness for all product listings-including titles, descriptions, images, pricing, and specifications-in online stores and portals.
• Support or lead implementation and optimization of PIM/DAM systems to centralize and standardize product data and digital assets.
• Ensure compliance data (PCSIA, Prop65, safety certifications, sustainability information) is accurately maintained and easily accessible for all SKUs.

Vendor & Information Coordination:

• Collect, standardize and validate vendor-supplied data including cost, dimensions, materials, compliance documents, and digital assets.
• Maintain an organized, accessible database of vendor information including contacts, product catalogs, and data sheets.
• Oversee PromoStandards integrations to maintain data accuracy and improve vendor data submission efficiency.
• Evaluate vendor performance related to data accuracy and responsiveness, and provide feedback for continuous improvement.

System & Process Management:

• Collaborate with IT and operations to optimize automation and minimize manual entry.
• Implement and enforce data governance policies, naming conventions, and version control.
• Lead data migration or system implementation projects when upgrading platforms for data consistency.

Cross-Functional Collaboration:

• Work closely with: IT, Marketing, and Sales teams to identify data needs and integrate product data across multiple platforms.
• Serve as a liaison between technical and non-technical teams, ensuring alignment and effective data use.
• Support new product launches and updates by coordinating data requirements and maintaining accurate product information across systems.
• Partner with operations and purchasing teams to ensure accurate vendor cost and lead time data.
• Oversee data synchronization between ERP, eCommerce and marketing systems to ensure consistent product information across all customer- facing platforms.

Reporting & Analysis:

• Build, manage, and maintain NetSuite saved searches, reports, and dashboards to provide visibility into product data, vendor performance, and operational KPIs.
• Create dashboards that track product performance metrics and monitor key business data across platforms.
• Generate and analyze reports on data completeness, product onboarding timelines, and vendor data quality.
• Provide recommendations to improve product data accuracy, speed-to-market, and vendor performance.
• Identify and implement automation opportunities and new technologies to improve product data workflows, accuracy, and efficiency.

Requirements

Required Skills

• Bachelor's degree, Merchandise/Marketing/Business Information Systems, or a related field
• 3 years of data management preferred
• 1-2 years of merchandising and sku creation experience a must
• Promotional products industry preferred
• Experience with business intelligence tools (e.g., NetSuite, Power BI, Tableau), SQL, or API - based data exchange preferred.
• Advanced proficiency in Microsoft Excel and excellent analytical skills
• Strong problem solving skills
• Flexible and adaptive to changing priorities; ability to organize workload to meet deadlines
• Desire to learn, grow, and engage
• Ability to partner with cross functioning teams to solve complex problems
• Works well in a team environment and can excel individually.

Compensation

• Fun, progressive work space and culture
• Competitive salary package
• Health, dental and vision benefits
• Generous paid time off program
• Supplementary Short Term and Long Term Disability
• Paid holidays
• Simple IRA

This is an excellent opportunity to work for a fast-growing, highly professional organization. Seeking local candidates only. No phone calls or faxes accepted. Qualified candidates will be contacted if selected based on meeting the job and experience requirements.