Technical Support SpecialistJobNimbus • Lehi, UT, US
Technical Support Specialist
JobNimbus • Lehi, UT, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Preferred : 1-2 years of technical support experience Preferred : 1+ years of customer support experience Preferred : 1+ years of QuickBooks Experience Analytical and problem-solving skills Multitasking and organizational skills Ability to answer a high volume of calls, chats, and / or emails daily Ability to share and collaborate on work among a Technical Support team Attentiveness and patience Time-management skills Ability to find the positive in any situation Technical Knowledge and Troubleshooting Skills Interpersonal and customer service skills Extreme Ownership. You own the outcomes, drive initiatives, and solve problems proactively. If you need direction and someone to hold your hand, this job is not for you. Customer Obsessed. Everything we build should leave our customers saying, "Aw dip. This product is off the charts cool. Whoever wrote that code deserves a raise!" Proactive Learning. You stay ahead of the curve, continuously learning and implementing cutting-edge technologies. Team Commitment. You build, mentor, and lead a high-performance engineering team that delivers results together. Self Awareness. You know your strengths, weaknesses, and how to surround yourself with the right talent to succeed.
Job Description
Job Description
We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey—Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our “call to adventure” to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe even land a new job!
Mission :
Provide world-class technical support and training in a timely manner to our users and internal departments.
What You'll Be Doing :
- Communicate in a timely and professional manner with users via email, chat, and / or phones.
- Troubleshoot and test software issues and escalate findings to the technical escalation team if needed.
- Proactively submit feedback recommendations on the user’s behalf to improve the product.
- Provide best practices and assistance to customers on how best to implement JobNimbus
- Help drive process improvements by working cross functionally to enhance communications and tools designed to improve the customer experience and build customer loyalty
- Assist in company events and trade shows
- Be an expert in JobNimbus, so you can guide new users and other departments as well as answer their questions
What Makes You the Hero for This Job :
Superpowers :
Mentor (Hit us up to get more information)
Matt Nelson - Specialist in hiring amazing people, lover of music, Connect Four, ping pong, tennis, pickleball, photography and recruiting.
JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and / or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.
If you have any questions regarding this job post, please email jobs@jobnimbus.com.
Powered by JazzHR
LmQssq8mnn
[job_alerts.create_a_job]
Technical Support Specialist • Lehi, UT, US
[internal_linking.similar_jobs]
Due to continuing growth, we are looking for a Technical Support Specialist to join our team! The Technical Support Specialist will work alongside our IT Manager and team members in providing techn...[show_more]
At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers.
Every day, millions of workers use our ...[show_more]
Variable shifts | 40h work week.This role focuses on delivering exceptional customer service, resolving technical issues efficiently, and supporting enterprise-level hardware and software.Deliver e...[show_more]
Private Banking Premier Client Support Specialist.Zions Bank recognizes that its success comes from the dedication, experience, and talents of its diverse employee base.
As we usher in the next gene...[show_more]
As we usher in the next generation of banking, we're committed to being the premier employer of choice.We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost ev...[show_more]
CPQ / Design Automation Technical Support Specialist.Description : About this opportunity : .GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering softw...[show_more]
Technical Support (Email Specialist).Filevine is forging the future of legal work with cloud-based workflow tools.We have a reputation for intuitive, streamlined technology that helps professionals...[show_more]
As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via pho...[show_more] As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and ...[show_more] 
We are looking for an outgoing and dynamic .The Technical Support Engineer will be responsible for providing ongoing support, provisioning, and maintenance of user-facing and internal QES busi...[show_more]
Technical Customer Care Specialist I.This is a remote role that is location specific : The individual can work remotely but needs to be within a commutable distance (25 miles or less) to one of the ...[show_more]
Job Title : Implementation Specialist / Onboarding Specialist.Duration : 12 -18 Months Contract.Location : Salt Lake, UT (Onsite / Hybrid).
Guide enterprise and strategic merchants in setting up accounts u...[show_more]
At Revere Health, we value the health of our patients above all else.As the largest independent multi-specialty physician group in Utah, our healthcare system gives patients the best in communicati...[show_more]
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends.
driving impactful decisions...[show_more]
Hub Group is Now Hiring CDL-A Drivers in North Salt Lake City, UT!.Earn $67,391 per Year - Multiple Home Time Options - Excellent Benefits.
Local and regional routes available.High-quality medical, ...[show_more]
Are you a master multitasker with a knack for solving puzzles and mind games? Do you thrive in fast-paced high-energy environments where no two days are the same? If you're nodding your head, k...[show_more]
Millennium Corporation is hiring a.Computer Support Specialist in Salt Lake City, UT.The Computer Support Specialist will : .
Deliver IT technical support to end users and ensure proper configuration,...[show_more]
AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified CT Tech in Payson, Utah, 84651!.Centra Healthcare Solutions is seeking an experienced CT Technologist (CT Tech) t...[show_more]
Technical Support Specialist (Level 1)
PT&C Group LLC • Salt Lake City, UT, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Product Support Specialist
Podium • Lehi, UT, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Information Technology Support Specialist
Russell Tobin • South Jordan, UT, United States
[job_card.permanent]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Premier Client Support Specialist : Salt Lake City, Utah
Zions Bank • Salt Lake City, UT, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Premier Client Support Specialist : Salt Lake City, Utah
BankTalent HQ • Salt Lake City, Utah, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
CPQ / Design Automation Technical Support Specialist
GoEngineer Inc • Midvale, UT, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Technical Support (Email Specialist)
Filevine • Salt Lake City, Utah, United States, 84101
[job_card.full_time]
[last_updated.last_updated_30]
Remote Technical Support Representative
TradeJobsWorkforce • 84045 Saratoga Springs, UT, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Support Specialist
TradeJobsWorkforce • 84043 Lehi, UT, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Technical Support Engineer
Quality Electrical Systems • Salt Lake City, UT, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Customer Care Specialist
Utah Staffing • Salt Lake City, UT, US
[job_card.permanent]
[last_updated.last_updated_1_day] • [promoted]
Implementation Specialist (Salt Lake County)
BayOne Solutions • Salt Lake County, UT, US
[job_card.part_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Weight Loss Specialist / Health Coach
Revere Health • Eagle Mountain, UT, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Manager, Technical Support
Gong • Salt Lake City, UT, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Experienced CDL-A Truck Driver - Earn $67,391 / Year + Home Time Options
Hub Group • Eureka, UT, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Scheduling Support Specialist PT
RELA Language Professionals • Salt Lake City, UT, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Computer Support Specialist (Salt Lake City)
Millennium Corporation • Salt Lake City, UT, US
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Travel CT Tech - $2,242 per week in Payson, UT
AlliedTravelCareers • West Valley City, Utah, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]