Sales Coordinator

Sales Coordinator

Shine is a rapidly growing, multi-location premium home services company. As we scale into new markets, execution quality matters more than ever. Our success depends on strong systems, clear communication, and people who take ownership of outcomes.

We are building a high-performing team that values clarity, accountability, and getting things right the first time.

The Sales Coordinator is a critical support role responsible for protecting execution quality from the moment a job is sold to the moment it is scheduled and prepared for operations.

This role sits at the intersection of sales, scheduling, operations, and customer communication. Your mission is simple and demanding: Make sure everything sold can be delivered correctlyon scope, on schedule, and without preventable surprises. This is not a sales or closing role. It is a proactive coordination and quality-control position for someone who thinks ahead, notices details others miss, and takes ownership from start to finish.

High performers in this role will earn opportunities to grow into senior coordination, operations leadership, or revenue-support roles as Shine continues to expand.

You are accountable for:

• Accuracy and completeness of estimates and job details
• Clean handoffs from sales to scheduling to operations
• Scheduling readiness based on capacity, job complexity, and routing
• Preventing preventable issues before they reach the field or customer
• Maintaining clean, reliable sales pipeline data

If something falls through the cracks in these areas, this role is expected to catch it.

Key responsibilities include:

• Review and prepare sales estimates to ensure accurate scope, pricing, and job notes
• Flag and resolve unclear or incorrect information before jobs move forward
• Coordinate job scheduling based on crew capacity, job size, complexity, and priorities
• Proactively adjust schedules to avoid conflicts and downstream issues
• Ensure operations teams receive complete job details before work begins
• Confirm appointments and communicate next steps or changes with customers
• Maintain clean, up-to-date pipeline tracking and opportunity statuses
• Identify recurring breakdowns and propose process improvements as volume increases

Required qualifications include:

• Experience in coordination, administrative support, project coordination, or operations support
• Exceptional attention to detail and follow-through
• Strong organizational skills with the ability to manage multiple priorities
• Comfort working within structured systems and defined processes
• Clear, professional written and verbal communication skills
• Experience using CRMs, scheduling tools, or internal systems
• Self-directed worker who takes ownership without needing constant supervision

Ideal traits include:

• Thinks in outcomes, not just tasks
• Proactively solves problems instead of reacting to them
• Holds high personal standards for accuracy and clarity
• Enjoys creating order and preventing issues
• Wants to grow with a scaling company

Not the right fit if you

• Prefer highly unstructured or ambiguous environments
• Struggle with attention to detail or follow-through
• Need constant direction to stay on track

Measures of success include:

• Jobs scheduled correctly the first time
• Operations teams fully prepared before job start
• Customers consistently informed and confident
• Clean, accurate sales pipeline data
• Fewer preventable fixes required by sales or operations leaders

Compensation and benefits include:

• Salary: $45,000 $60,000 based on experience
• Benefits package including health, dental, vision, and PTO
• Clear growth path for high performers as the company expands
• Culture of ownership, accountability, and high standardswithout micromanagement
• Real impact in a company that is scaling quickly across multiple locations

If you take pride in accuracy, organization, and getting things right the first time, this role gives you real ownership in a company that's building something substantial.