Workers Compensation Claims Manager (Hybrid Jackson, MS)

Workers' Compensation Claim Manager

We're seeking an experienced Workers' Compensation Claim Manager to lead a high-performing claims team supporting multiple diverse industries, including government, gaming, hospitality, and automobile dealerships. This leadership role combines staff management, workflow oversight, quality assurance, and hands-on claim handling of a small caseload to stay current and connected to day-to-day WC adjudication.

This is a hybrid position based in Jackson, Mississippi, requiring 23 days per week in office to effectively support and engage with the claims staff.

Responsibilities

When we hire leaders at CCMSI, we look for professionals who understand that every claim represents a real person's livelihood, take ownership of outcomes, and see challenges as opportunities to solve problems.

Key Responsibilities

Leadership & Team Development

• Lead and support a team of Workers' Compensation professionals.
• Assign, review, and supervise all claims to ensure compliance with corporate standards and client-specific instructions.
• Conduct performance evaluations, set developmental goals, and guide staff growth.
• Monitor audit scores and turnover as key performance indicators.
• Participate in client file reviews, board meetings, and training sessions.

Technical Claim Oversight

Compliance, Quality & Workflow

Qualifications

Required Qualifications

Preferred Qualifications

Why You'll Love Working Here

How We Measure Success

At CCMSI, exceptional claims leaders stand out through ownership, accuracy, and meaningful impact. We measure success by :

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

Visa Sponsorship : CCMSI does not provide visa sponsorship for this position. ADA Accommodations : CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer : CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

Our Core Values

At CCMSI, we believe in doing what's rightfor our clients, our coworkers, and ourselves. We look for team members who :

We don't just work togetherwe grow together. If that sounds like your kind of workplace, we'd love to meet you.