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Merchant Terminal Support
Merchant Terminal SupportVirtualVocations • Akron, Ohio, United States
Merchant Terminal Support

Merchant Terminal Support

VirtualVocations • Akron, Ohio, United States
[job_card.1_day_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Merchant Terminal Support professional.

Key Responsibilities

Provide high-quality customer service to merchants regarding credit card processing inquiries

Troubleshoot and diagnose issues with service, authorization, and credit card processing terminals

Communicate policies and procedures to merchants and request exceptions as appropriate

Required Qualifications

High school diploma or equivalent

One to two years of customer service experience

Thorough knowledge of products and services related to merchant support

Proficient computer navigation skills using various software packages

Commitment to high-quality customer service

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Merchant • Akron, Ohio, United States

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