Information Assurance Specialist (Computer Operator III)

Job Description :

The Logistics Company, Inc., is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made, and duties are assigned without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local laws.

SUMMARY :

Information Assurance Specialist. Provide subject matter expertise in support of command-and-control systems involved in mobilization. Perform immediate on-site retail and unit-level support for Information Technology (IT) functions to mobilizing and demobilizing units, which includes workstations connected to the Fort Cavazos network infrastructure. Duty assignment will be confined primarily to the North Fort Cavazos Mobilization Facilities and the HMB headquarters.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Provide customer support to all IT customers in person, by phone, or via email.
• Reimage computers.
• Create / track status of remedy work orders.
• Vet and create NIPR accounts.
• Provide support to PC / networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals.
• Support responsibilities include software installation, and configuring operating systems, and loading needed programs.
• Performs technical, operational, and training support to users of personal computers by telephone, on on-site.
• Performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems.
• SIPR Vault responsibilities include maintaining and operating a classified facility.
• Coordinates the issuing / clearing of IT equipment in buildings.
• Adherence to all TLC Policies accessed through Deltek Costpoint via the following path.

o People >

Employee Self Service >

Company >

Company Links >

TLC Policies.

oPlease see the Notes field for Login information.

oHours of work 7 : AM -4 : PM (M-F)

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES :

SUPERVISORY RESPONSIBILITIES :

EDUCATION and / or EXPERIENCE :

Essential :

Preferred :

LANGUAGE SKILLS :

Ability to read, comprehend and explain instructions, letters, memos, emails, and correspondence from inside the organization as well as from external sources. Ability to effectively respond, communicate and present information to customers, internal and external, clients and other employees in the organization. Ability to interpret instructions and information and explain to others in the performance of this job in English.

PHYSICAL DEMANDS :

WORK ENVIRONMENT / HOURS :

This position is not eligible for remote work, as the essential functions of the role require the employee to perform duties on-site.

Work performed indoors. No travel requirements. Will work hours work week with a possibility to work weekends and / or holidays if mission / operations require. This position supports the DOD on a federal installation and the candidate must be available to work at the assigned physical location during business hours.

EXPECTATIONS :

BACKGROUND INVESTIGATIONS :

All employees are required to undergo an initial background investigation as a condition of employment. Additionally, employees may be subject to subsequent background investigations if circumstances warrant, such as the emergence of a need, an issue, or probable cause.

Employees assigned to work on federal installations or projects must also comply with government-mandated background investigations, which are conducted independently of the company's investigations. Employment and continued assignment to federal installations are contingent upon successfully meeting and maintaining these requirements.

Requirements :

The Logistics Company, Inc., is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made, and duties are assigned without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local laws.

SUMMARY :

Information Assurance Specialist. Provide subject matter expertise in support of command-and-control systems involved in mobilization. Perform immediate on-site retail and unit-level support for Information Technology (IT) functions to mobilizing and demobilizing units, which includes workstations connected to the Fort Cavazos network infrastructure. Duty assignment will be confined primarily to the North Fort Cavazos Mobilization Facilities and the HMB headquarters.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Provide customer support to all IT customers in person, by phone, or via email. Reimage computers. Create / track status of remedy work orders. Vet and create NIPR accounts. Provide support to PC / networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation, and configuring operating systems, and loading needed programs. Performs technical, operational, and training support to users of personal computers by telephone, on on-site. Performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems. SIPR Vault responsibilities include maintaining and operating a classified facility. Coordinates the issuing / clearing of IT equipment in buildings.

o People >

Employee Self Service >

Company >

Company Links >

TLC Policies.

oPlease see the Notes field for Login information.

oHours of work 7 : AM -4 : PM (M-F)

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES :

SUPERVISORY RESPONSIBILITIES :

EDUCATION and / or EXPERIENCE :

Essential :

Preferred :

LANGUAGE SKILLS :

Ability to read, comprehend and explain instructions, letters, memos, emails, and correspondence from inside the organization as well as from external sources. Ability to effectively respond, communicate and present information to customers, internal and external, clients and other employees in the organization. Ability to interpret instructions and information and explain to others in the performance of this job in English.

PHYSICAL DEMANDS :

WORK ENVIRONMENT / HOURS :

This position is not eligible for remote work, as the essential functions of the role require the employee to perform duties on-site.

Work performed indoors. No travel requirements. Will work hours work week with a possibility to work weekends and / or holidays if mission / operations require. This position supports the DOD on a federal installation and the candidate must be available to work at the assigned physical location during business hours.

EXPECTATIONS :

BACKGROUND INVESTIGATIONS :

All employees are required to undergo an initial background investigation as a condition of employment. Additionally, employees may be subject to subsequent background investigations if circumstances warrant, such as the emergence of a need, an issue, or probable cause.

Employees assigned to work on federal installations or projects must also comply with government-mandated background investigations, which are conducted independently of the company's investigations. Employment and continued assignment to federal installations are contingent upon successfully meeting and maintaining these requirements.