Regional Business Development Specialist

Job Description

Job Description

Description :

Concentric is the first national industrial power services organization delivering forklift and critical power and maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, GuaranteedPOWER® and PerpetualPOWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance / management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more.

Job Summary

The Regional Business Development Specialist - IBSA - drives profitable existing account growth with a strategic group of customers as well as new business acquisitions within the entire Distributor territory. They are the primary new-business sales leader in the Distributor’s territory and must collaborate well with all the current Outside Sales staff and IBSA Sales Leaders. This position reports to the Distributor Sales and Operations Manager and does not have any direct reports.

Key Job Responsibilities :

• Travel regularly within the assigned territory (WA) to engage with new customer leads and current slow-sales dealers.
• Reliable attendance and punctuality.
• Identify, qualify, pursue, and land new Traditional Independent Licensed Dealer (ILD) and Non-Mandated National Account Customers (NAC) for the Distributor.
• Arrange for the Outside Sales staff to setup new customers with racks, batteries, point of purchase, and testers, ensure they are on route, have proper documentation, and have answered all their questions related to our program, our product, and the services we provide
• Educate dealers on all relevant programs, products, development opportunities, and available training Interstate provides.
• Develop your assigned customer list of 100 + / - identified growth dealers and any other metrics assigned by IBSA.
• Maintain relationships with new and existing dealers through in-person meetings, site visits, and networking events including trade shows.
• Execute business reviews on growth dealers as required, including current performance, opportunities identified, and recommended plans to capitalize on opportunities.
• Assist with any additional dealer visits beyond growth dealers as needed.
• Daily prospecting, pipeline development, documenting activity, and closing / winning business.
• Communicate pricing actions to operation dealers (Review monthly Gross Profit report and react when required).
• Assist with Accounts Receivable collection calls / customer visits if needed.
• Visit NAC dealer locations within the market based on the needs of the company and as instructed by IBSA.
• Meet or exceed established IBSA targets, including new unit sales production, growth dealer goals, and average price per unit sold.
• Respond to and manage dealer issues and complaints.
• Collaborate with internal teams, including Interstate corporate Sales Leaders, as well as Office and Warehouse Team Members, to ensure customer satisfaction, performance, and efficiency.
• Sustain positive and supportive customer relationships.
• Present a professional image at all times.
• Other duties as assigned by supervisor.

Key Performance Measurements :

Benefits

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading benefits :

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Requirements :

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to operate a vehicle, load / unload batteries up to 50 Lbs, with their hands, talk and listen to customers, and complete sales tickets on electrical devises. The employee frequently is required to walk and reach with hands and arms. The employee is frequently required to stand and stoop, kneel, crouch, or crawl and must be able to work in adverse open environment weather conditions. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in a vehicle, from an office, visiting customer locations in a designated territory of the United States. This position primarily works alone. The noise level in the work environment is moderate.

The Concentric Company is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), gender identity or expression, parental status, national origin, age, disability, genetic information (including family medical history), veteran or military service, or any other legally protected status.