Logistics Freight Forwarding Sales Associate (EM7098)

Why join Samsung SDS?

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world.

To learn more about Samsung SDS America, Inc. please visit www.CelloLogistics.com.

Responsibilities

The Logistics Sales Associate is responsible for driving business growth by identifying new customers, proposing logistics solutions, participating in bidding processes, and converting opportunities into revenue. The role focuses on new client acquisition, business proposals, active sales engagement (cold calls, sales tools, and lead generation) across target industries: Apparel & Retail, Cosmetics & Beauty, Cold Chain (Pharma & F&B), High-tech, Automotive, and Energy (Solar & ESS).

1. New Customer Acquisition & Business Development

• Identify and engage potential clients through cold calls, sales tools, and market research.
• Prepare and present tailored logistics proposals, including fulfillment services and local transportation (W&D).
• Actively participate in bid processes and follow up on opportunities.
• Explore upselling and cross-selling opportunities within new and existing accounts.

2. Sales Execution & Revenue Generation

• Manage the full sales cycle from lead generation to contract closure.
• Achieve assigned sales and profitability targets.
• Track pipeline and follow up on potential opportunities using CRM or sales tools.

3. Pricing & Contract Coordination

• Collaborate with the Pricing team to source competitive freight rates and structure profitable proposals.
• Work with the Legal team to review and finalize contracts.
• Negotiate pricing, contract terms, and service agreements to secure mutually beneficial deals.

4. Operational & Issue Management

• Serve as the primary contact for customers, ensuring smooth service delivery.
• Troubleshoot cost or operational issues and coordinate with the Operations team to maintain service continuity.

5. Financial & Risk Oversight

• Monitor and manage accounts receivable (AR) and accounts payable (AP), ensuring timely collection and payment.
• Coordinate with the Claims/Customer Service team to resolve complaints and service-related issues.

6. Customer Relationship Management

• Build and maintain strong client relationships, providing updates, service information, and industry insights.
• Ensure customer satisfaction by proactively addressing potential issues.

7. Cross-functional Collaboration

• Work with Sales, Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs.
• Coordinate internal resources to support account growth and service quality.

8. Reporting & Communication

• Provide regular updates to management on sales performance, pipeline, AR/AP status, and business opportunities.
• Share insights on market trends, competitor activities, and potential opportunities.

Requirements

• High School diploma required; Bachelor’s in Business, Marketing, Logistics, Supply Chain, or related field preferred
• 1–3 years of experience preferred; 3+ years highly desirable in logistics, 3PL, or sales roles
• Proven sales experience in logistics, freight forwarding, or related industries
• Experience with consulting-based logistics proposals a plus
• Background in W&D operations: FTL, LTL, warehouse transportation, and fulfillment services highly preferred
• Experience in ocean/air freight forwarding preferred
• Proactive, positive attitude with strong relationship-building and business development skills
• Understanding of logistics operations, pricing, and financial basics (AR/AP)
• Excellent communication, presentation, and problem-solving skills
• Strong organizational skills and ability to manage multiple priorities
• Self-motivated, enthusiastic, and team player
• Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
• Willingness to travel up to 30% in the U.S.
• Work Location: Cerritos, CA (Onsite)

Benefits

We believe that when you thrive, we all succeed. That’s why our benefits are built to support your health, well-being, career growth, and life outside of work.

• Comprehensive Health Coverage
  Top-tier medical, dental, vision, and prescription plans to keep you and your family covered.
• 401(k) with Company Match
  Invest in your future with our competitive retirement savings plan—and we’ll match your contributions.
• Flexible Spending Accounts (FSAs)
  Set aside pre-tax dollars for healthcare or dependent care expenses.
• Paid Time Off & Holidays
  Generous PTO plus company-paid holidays to recharge and unplug.
• Family/Medical/Bereavement/Parental Leave
  Paid leave to support you during hardships or life’s biggest moments.
• Life & Disability Insurance
  Peace of mind with company-paid life, short-term, and long-term disability coverage.
• Employee Discounts
  Enjoy exclusive deals on products and services with global Samsung Brand Power.
• Wellness Programs
  From fitness incentives to mental health support, we’ve got your well-being covered.
• Learning & Development
  Access training, tools, and resources to grow your skills and career.
• Service Awards

We celebrate your dedication! Receive special recognition and rewards for your years of service and commitment to the company.

• Subsidized Lunch Support

Enjoy your meal with a support.

• ...and more!
  Additional perks and programs designed to support you, at work and beyond.

Samsung SDS America supports your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $70,000 ~ $85,000/year + Sales Bonus Quarterly, and your base pay will depend on your skills, education, qualifications, experience, and location. This Sales position is under *Sales bonus policy. *Sales bonus quarterly based on operating profit and sales revenue achievement rate based on KPI/ Revenue Target.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

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