Job Description
What you will be doing - Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
- Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
- Know drink recipes, prices and type of beverages available.
- Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
- Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction in each interaction.
- Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.
Location Description
6401 South 13th Street, Milwaukee, Wisconsin 53221 Welcome to the Crowne Plaza® Milwaukee South hotel, located off I-94, just under three miles from General Mitchell International Airport and less than 10 miles from downtown. Ideal for discerning business and leisure travelers, this upscale hotel offers the most contemporary full-service accommodations among Milwaukee (MKE) Airport hotels. A convenient airport location, free airport shuttle, a Parking program and more than 24,000 sq ft of event space make our hotel ideal for business conventions, meetings and weddings. A two-hour response guarantee for all event space inquiries and a professional Crowne Meeting Director, who will lead your Daily Meeting Debriefs, make event-planning easy for our hotel's guests.
Requirements
What we are looking for - Effective communication skills, both verbal and written, to communicate with guests and associates
- High work ethic and self-initiative
- Able to work in high pressure and fast paced situations
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!