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Program Manager
Program ManagerThe University of North Carolina at Chapel Hill • Chapel Hill, NC, US
Program Manager

Program Manager

The University of North Carolina at Chapel Hill • Chapel Hill, NC, US
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UNC Horizons Program seeks a full-time, three-year, time-limited onsite Senior Manager for the perinatal outpatient substance use services for women and children enrolled in Outpatient-based Perinatal SUD and Transitional Housing services. The purpose of this position is to provide on-site leadership to support evaluation and substance use services caring for women and infants impacted by substance use, justice-involvement and child welfare histories. The onsite Senior Manager is responsible for overseeing clinical operations, program administration, and evaluation activities to ensure the delivery of high-quality, evidence-based services among women enrolled in outpatient services. The Senior Manager provides administrative leadership and works closely with the Project Directors and Leadership, to ensure that outpatient-based services operational and clinical needs are consistently met, and ensures accountability to state and federal funders through data-driven monitoring, reporting, and continuous quality improvement.

Program Administrative and Evaluation (%) : Serving as the onsite Senior Manager at the OP office, this role is responsible for the day-to-day operational oversight of outpatient services. Key responsibilities include :

  • Providing evidence-based training and administrative supervision to behavioral health staff serving justice-involved women with SUDs and child welfare involvement
  • Collaborating closely with Faculty and s to ensure clinical, operational, and staffing needs are consistently met, and to support alignment between program implementation, service delivery, and funder expectations
  • Leading database development, data monitoring, and data integrity efforts to support program evaluation and continuous quality improvement
  • Preparing and submitting qualitative and quantitative outcome reports for state and federal funders
  • Designing and leading evaluation and quality improvement initiatives to strengthen clinical services, internal policies and procedures, and program effectiveness
  • Utilizing cost-analysis and efficiency approaches to inform service delivery, workforce development, and sustainability planning
  • Supporting the development and retention of a skilled, trauma-informed behavioral health workforce

Clinical Leadership and Direct Services (%) : The remaining portion of the role focuses on clinical oversight and selective direct care to ensure clinical excellence across outpatient services, including :

  • Conducting or reviewing clinical assessments to determine appropriate levels of care, including ensuring appropriate referrals to the outpatient and transitional housing program
  • Leading weekly clinical team meetings, case consultations, and treatment planning discussions
  • Providing clinical guidance and support to behavioral health staff to address complex client needs
  • Supporting fidelity to evidence-based and gender-responsive treatment models
  • Minimum Education and Experience Requirements Bachelor’s degree in a Human Services discipline with coursework related to the area of assignment. Some positions may require certification to practice as a certified or licensed Clinical Social Worker as required by the North Carolina Social Work Certification Board. Required Qualifications, Competencies, and Experience

  • Provisional or full clinical license (LCSW, LCAS, LCMHC, LMFT, LCSWA, LCASA, LMFT-A)
  • Must have experience related to behavioral health services, preferably substance use disorder treatment
  • Must be proficient in Microsoft Office
  • Strong interpersonal and organizational skills
  • Must be knowledgeable of the impact of trauma, stigma, substance use, and incarceration among pregnant, parenting, and single women
  • Must be able to develop strong partnerships with community agencies
  • Must have a valid driver’s license
  • Preferred Qualifications, Competencies, and Experience

  • Master’s degree in social work from an accredited school of social work
  • Master’s degree in counseling in a human services field and one year of social work or counseling experience
  • Experience working with pregnant, parenting, and single women impacted by substance use, trauma, incarceration
  • Experience providing trauma and gender-responsive treatment
  • Experience with project management and staff supervision
  • Understanding of the medical model of addiction (addiction medicine) and biopsyhosicalspiritual framework of addiction treatment (social work / human services field)
  • Ability to build rapport and relationships with individuals, families, and communities
  • Experience with the addictive disorder section of the DSM-5, assessing and diagnosis addictive disorders, and the ability to diagnoses mental health conditions or collaborate with medical providers to inform a mental health diagnosis
  • Experience with understanding consent to treatment or services, data collection, quality assurance, data security, reviewing protocols or programming
  • Experience in working within an interdisciplinary team and / or training / leading behavioral health professionals (PSS, QP, case managers, paraprofessionals, etc.)
  • Special Physical / Mental Requirements Campus Security Authority Responsibilities

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    Program Manager • Chapel Hill, NC, US