Data Analyst

Job Description

Job Description

Alan Gray LLC is a leading audit and advisory firm with more than 30 years of experience serving the insurance industry. The Data Analyst is responsible for delivering data analytics and reporting across the organization, including the development and management of client reporting solutions.

This role supports reporting needs for internal stakeholders across Finance, Executive Leadership, Account Management, and Operations. Success in this position requires significant experience in data analytics and reporting, a strong customer service orientation, in-depth product knowledge, and a broad technical skill set.

Responsibilities include but not limited to :

• Developing and maintaining all client reporting and requests.
• Managing client data within the SIMS platform
• Manipulate client data to import into proprietary review format
• Providing all monthly billing reports for client invoicing to Finance
• Creating custom reports for internal and external shareholders
• Timely monthly client billing reports
• Administration of dashboards for managing business operations
• Quality assurance of SQL Data for SIMS platform and across the organization
• Oversee inbound data validation and import process.
• Assist as needed in the onboarding and implementation of new clients onto the SIMS platform.
• Triage, report and escalate system, performance and client related and application issues
• Communicate between business, development team and Ops leadership.
• Work with the development team to provide timely support for any client’s needs.
• Open and document application issues for Development review
• Maintain ongoing contact with business and developers and stay up to date on system limitations, upgrades and capabilities to always ensure peak system performance.
• Handle and process incoming customer service requests through ticketing system or via emails

Qualifications :

Additional Required Skills :