SVP, Software Implementation

Pennymac

Pennymac is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

You lead flagship enterprise software implementations while building the standard that scales delivery. You meet with executive stakeholders, turn ambiguous goals into a clear plan, then drive requirements and execution holistically : solution design, configuration, integration, data migration, testing, cutover, and hypercare. You write, run, and fixnot just superviseso the country's largest mortgage servicers can enjoy the benefits of the world's most advanced and proven mortgage servicing platform.

The SVP, Software Implementation will :

• Own end-to-end enterprise implementations. Run discovery through hypercare with disciplined scope, clear milestones, and exit criteria
• Act as a player-coach on priority accounts. Personally lead critical workstreams while mentoring resources and setting the bar for execution
• Build the playbook. Formalize stage gates, templates, runbooks, and change-control practices that make delivery repeatable
• Install rigorous program governance. Stand up steering cadence, decision logs, status reporting, and transparent go / no-go reviews. Build the assets and rituals that make stellar execution automatic
• Translate requirements into testable designs. Produce solution designs, acceptance criteria, and release plans in tight partnership with Product and Engineering
• Lead integrations and data migration at scale. Partner with technical leads to define architectures, mappings, validation, cutover, and reconciliation while meeting security, compliance, and performance needs
• Manage schedule, budget, and quality. Control the critical path, protect margins via SOWs and change orders, and hold SLAs on defect leakage and stability
• Communicate with and influence executives. Surface trade-offs early, present options and implications, and secure timely decisions inside Plaisse and with clients
• Manage partners to accountable execution. Hold client working teams accountable to deliverables and deadlines with rigor and disciplineall the while recognizing that this accountability needs to be delivered in a way that preserves and strengthens the client relationship
• Instrument and improve delivery. Track cycle time, time-to-value, CSAT, and incident rates; run retrospectives and ship the fixes

What You'll Bring

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values : to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home :

We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities.

Compensation : Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below :

Some roles may be eligible for performance-based compensation and / or stock-based incentives awarded to employees based on company and individual performance.

Salary $174,000 - $305,000 Work Model OFFICE