Technical Support EngineerPartnersinstaffingmi • Naperville, Illinois, United States

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Technical Support Engineer

Partnersinstaffingmi • Naperville, Illinois, United States

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.permanent]

[job_card.job_description]

Are you a solutions-driven professional with a passion for technology and automation? Were seeking a Technical Support Engineer to join a fast-growing, innovation-focused team in Naperville. This is a full-time, direct hire opportunity with a competitive salary and room for growth.

Key Responsibilities :

Lead technical support strategy, owning solution architecture and customer engagement in the industrial automation space
Translate customer needs into scalable, cost-effective solutions
Act as a key technical liaison, building trust and credibility with strategic clients
Deliver on-site demos, technical workshops, and proof-of-concepts (POCs)
Collaborate closely with internal sales, product, and engineering teams to drive customer satisfaction
Build and mentor a small technical team, providing coaching, onboarding, and performance development
Maintain consistency and quality across technical solution delivery processes

Qualifications :

3+ years of technical experience in automation, robotics, machine vision, or a related field

Strong problem-solving and solution-design skills

Excellent communication and presentation skills

Comfortable working cross-functionally with technical and non-technical teams

Experience with industrial systems, controls, or integration is a plus

Leadership or mentoring experience preferred

Why Youll Love This Opportunity :

Work with innovative technology in a high-growth industry

Join a mission-driven team that values collaboration and impact

Opportunity to influence product development through real-world feedback

Be part of a company that supports professional growth and development

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Technical Support Engineer • Naperville, Illinois, United States

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