Team Member

Welcome to our Hustle

Wingstop is in the Flavor Business, and our best flavor is our people.

A Wingstop Crew  Member

Develops  the skills to deliver World Class Service and flavor to guests

Do you love helping others? Or love being in the limelight? Join our team , as a  crew member you will be responsible for helping our guests in either the front of house or back of house.  Our front of house crew members are  responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile.  If you are working in the back of the house  you are  responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their craveable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts.

Essential Duties & Responsibilities :

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card, and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Verify that all wings are presentable and double-check all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep both  Front of House (FOH) and Back of House (BOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customers with a positive, long-lasting impression of their WINGSTOP experience.
• Ensure that each guest has a positive, long-lasting impression of the Wingstop

experience

Strips needed for each order

Strips and fries with the corresponding timer

with proper safety equipment

handling practices

safely use chemical cleaning products

Key Skills / Abilities :

through

Benefits :

Experience :

Disclaimer :

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation or any other classification protected by law.

We're not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started.

1997 saw the opening of our first franchised Wingstop location, and by 2002 we had served the world one billion wings. It's a flavor that defines us and has made Wingstop one of the fastest-growing brands in the restaurant industry.

Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience.