Medical Receptionist

Job Description

A confidential and rapidly growing healthcare organization is seeking a professional, compassionate Medical Receptionist to join our patient-focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast-paced clinic environment.

Why Join Us

Competitive hourly pay

Supportive, team-oriented culture

Opportunities for growth and cross-training

Meaningful work that directly impacts patient care

Stable schedule and long-term career potential

Key Responsibilities

Greet patients and provide exceptional customer service throughout the visit

Manage check-in and check-out processes with accuracy and professionalism

Answer phones and route messages using proper medical / office etiquette

Verify insurance coverage and update patient demographics

Collect payments, copays, and outstanding balances

Enter and update patient information in the EMR system

Scan, upload, and organize patient documents and clinical records

Maintain confidentiality and comply with all HIPAA and OSHA standards

Keep the front desk, lobby, and patient areas clean and organized

Collaborate with clinical and administrative staff to support workflow and patient care

Qualifications

High School diploma or equivalent

MediClear or equivalent HIPAA certification required

Minimum 1 year of customer service experience (medical office preferred)

Strong computer skills; ability to learn EMR systems

Excellent communication, multitasking, and organizational skills

Ability to work in a fast-paced environment with high accuracy

Preferred Skills

Familiarity with medical terminology

Experience in an urgent care or outpatient setting

Positive attitude, team-oriented mindset, and strong attention to detail

Requirements

Assistant