Pure Barre Client Coordinator

If you think “sales” is just a transaction, keep scrolling.
If you believe people want to feel seen, heard, and celebrated and you’re the one to make that happen, stick around.

We’re not looking for a warm body behind a desk or someone who just “opens up shop.”
We’re building a movement; one member, one moment, and one connection at a time.
And we need someone extraordinary to help lead the charge.

The Role

You're not just answering phones and folding leggings (although you'll do both).
You're the heartbeat of our studio, the first and last impression, and the reason people say, “I’ve never felt so welcomed anywhere.”

If you’ve ever been accused of being too clean, too friendly, or too high-energy, we have good news: You might finally be in the right place.

This is not just a job. It’s a calling.

We need someone who:

• Talks to people like a human (and not like a script, although you’ll use one to guide you)
  
  
• Can get a new lead into a class within 48 hours, and make them feel excited about it
  
  
• Will pick up the phone faster than your nosy aunt on Thanksgiving
  
  
• Knows that a “thank you” card isn’t optional, it’s sacred
  
  
• Doesn’t wait to be told to clean something that’s dirty. You just do it.
  
  
• Thinks retail should be experienced, not just displayed. Try it on. Feel it. Love it.
  
  
• Can have direct, honest conversations; with grace and grit
  
  
• Believes “plus 1%” is a mindset, not just a metric
  
  

Daily Mission Checklist ( Things You’ll Actually Do)

• Call every new lead within 2 minutes of inquiry. Not 3. Two.
  
  
• Book every lead into a class within 48 hours. Convert curiosity into commitment.
  
  
• Deliver personalized calls, texts, and voicemails (leave the generic stuff to bots)
  
  
• Follow our pre/post-class SOPs like your conversion rate depends on it (because it does)
  
  
• Write hand-written, personalized welcome cards. Yes, really.
  
  
• Manage memberships, billing, and Club Ready like a seasoned CRM wizard
  
  
• Handle sensitive membership convos with empathy and honesty
  
  
• Clean until the studio sparkles—then go one step further
  
  
• Enforce policies with a smile (and an eye for opportunity)
  
  
• Take 2+ classes per week to live the experience you’re selling
  
  
• Support grassroots events, milestone celebrations, and make magic happen for our members
  
  
• Collect social media content
  
  

You Bring:

• Sales savvy, people passion, and conversational charisma
  
  
• Resilience and thick skin (we’re direct, and you should be too)
  
  
• Obsessive attention to detail (borderline OCD? Welcome home.)
  
  
• A natural ability to build relationships quickly and genuinely
  
  
• Flexibility in your schedule, hustle in your heart
  
  
• A goal-oriented, team-first mentality with a love for growth
  
  
• Tech competence (Club Ready experience = gold star)
  
  
• Athletic apparel (no hoodies or sweatpants)
  
  

Musts (Non-Negotiables):

• Fluent in English with great written and verbal communication
  
  
• Customer service that goes beyond “How can I help you?”
  
  
• Availability for weekends, early mornings, daytime, evening, and holidays as needed
  
  
• Able to lift up to 50lbs and handle light-to-heavy cleaning tasks
  
  

What You Get:

• A chance to be part of something that matters
  
  
• A team that works hard, plays harder, and shows up for each other
  
  
• Personal development, growth opportunities, and real community
  
  
• Membership perks and retail discounts
  
  

This isn’t for everyone.
But if you’ve been waiting for a job that’s part heart, part hustle, and 100% human; apply now.


Be ready to roll up your sleeves.