Clinic Nurse

Job Description:

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: Clinic Nurse

JOB OVERVIEW: The Clinic Nurse plays a vital role in delivering high-quality patient care within an outpatient clinic setting. This position will work collaboratively with clinical care teams in the coordination of care. Receives and responds to calls and inquiries from patients and families for health care assistance, using the nursing process in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

DEPARTMENT: Clinic Network

WORK HOURS: Monday- Friday; Hours may vary to meet departmental and patient needs.

REPORTS TO: Clinic Manager

PREREQUISITES:

• Graduation from an accredited school of nursing approved by the Washinton State Board of Nursing.

• BSN preferred.

• Current Washington Registered Nurse (RN) License required.

• AHA BLS for healthcare providers required.

• Minimum 3 years' experience as a registered nurse, required.

• Preferred hospital-based environment experience in specialty area.

QUALIFICATIONS:

• Applies knowledge of scope and role of the Registered Nurse.

• Demonstrates independent critical thinking skills with the ability to assess situations, problem solve and effectively make decisions.

• Establishes and maintains effective working relationships with other health care team members, patients, families, and outside care providers.

• Able to communicate and work effectively with the physical and emotional development of all age groups.

• Utilizes interpersonal communication strategies to achieve desired outcomes with patient and families.

• Demonstrates awareness and sensitivity to patient and family rights as identified within the institution.

• Functions with an awareness of safety needs and assures adherence with organization and regulatory environmental safety standards.

• Demonstrates understanding of and commitment to sound financial management and viability of the organization.

• Demonstrates flexibility and manageability of multiple demands.

• Demonstrates self-responsibility, accountability for practice and professional development.

UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:

• Requires sitting for extended periods of time.

• May require standing and walking for extended periods of time.

• Requires ability to lift and carry items weighing up to 50 pounds.

• Requires correct vision and hearing to normal range.

• Requires ability to communicate effectively both verbally and in writing.

• Requires working under changing conditions.

• May have exposure to communicable diseases or body fluids and other conditions common to the clinical environment.

PERFORMANCE RESPONSIBILITIES:

• Generic Job Functions:See Generic Job Description for

• Essential Responsibilities and Competencies:

• Use Nursing Process to assess, plan, implement, and evaluate the needs of the patient

• Performs and delegates a variety of tasks to facilitate patient care.

• Serves as a clinical resource and provides guidance to call center staff for clinical questions as appropriate.

• Seeks opportunities to improve or enhance triage and patient advice services within the clinic.

• Evaluate and respond appropriately to urgent or emergent situations.

• Triage and respond to incoming patient calls and MyChart messages that are beyond the scope of the MA and within the RN scope of practice, with the goal of first calls resolve.

• Support medication refills per established protocols.

• Provide the clinic pre-visit assessment as needed.

• Provide appropriate education and instructions to patients and family regarding treatment plans.

• Provide initial patient education and follow-up reinforcement at scheduled patient appointments.

• Monitor device/s and consult licensed providers as indicated to support optimal patient care.

• Coordinate patient referrals, appointments, testing and admissions to other facilities.

• Contact patients to relay test results and care instructions, according to ordering physician/APPs.

• Provide oversight, direction, and assist, as necessary, with in-clinic medications and procedures.

• Responsible for performing Medicare Annual Wellness Visits under the direct supervision of the billing provider, in compliance with regulatory requirements. This responsibility applies only within Primary Care clinic settings.

• Meet expectations in established service line metrics.

• Manage patient populations requiring care management support by assessing healthcare and psychosocial needs, identifying resources needed, ongoing educational needs, management of chronic condition and access to community resources, as well as a partnership with the primary provider of care.

• Performs and delegates a variety of tasks to facilitate patient care.

• Utilizes decision support tools for symptom based and emergent care.

• Assure timeliness and quality of documentation and billing compliance.

• Performs other duties as assigned.

Date Created: 6/25

Revised:

Grade: NC-11

FLSA: E

Cost Center: varies

Job Qualifications:

PREREQUISITES:

• Graduation from an accredited school of nursing approved by the Washinton State Board of Nursing.

• BSN preferred.

• Current Washington Registered Nurse (RN) License required.

• AHA BLS for healthcare providers required.

• Minimum 3 years' experience as a registered nurse, required.

• Preferred hospital-based environment experience in specialty area.

QUALIFICATIONS:

• Applies knowledge of scope and role of the Registered Nurse.

• Demonstrates independent critical thinking skills with the ability to assess situations, problem solve and effectively make decisions.

• Establishes and maintains effective working relationships with other health care team members, patients, families, and outside care providers.

• Able to communicate and work effectively with the physical and emotional development of all age groups.

• Utilizes interpersonal communication strategies to achieve desired outcomes with patient and families.

• Demonstrates awareness and sensitivity to patient and family rights as identified within the institution.

• Functions with an awareness of safety needs and assures adherence with organization and regulatory environmental safety standards.

• Demonstrates understanding of and commitment to sound financial management and viability of the organization.

• Demonstrates flexibility and manageability of multiple demands.

• Demonstrates self-responsibility, accountability for practice and professional development.