Hotel Front Desk Representative

Are you ready to step into a vibrant role that centers around exceptional customer service? At Sleep Inn and Suites in Norman, OK, we are searching for a dedicated part-time Front Desk Representative to join our hospitality team. Offering competitive pay between $13 - $15 per hour, this is an exciting opportunity for those who thrive in a fast-paced environment and enjoy engaging with guests.

Benefits and perks:

• Paid time off (PTO)
• Bonus Structure
• Company Parties
• Flexible Schedule

THE GROWTH YOU HELP PROVIDE AS A HOTEL FRONT DESK REPRESENTATIVE

This part-time hospitality position will require flexibility, with evening and weekend shifts primarily from 3 PM - 11 PM. There is also the potential for side work or relaxation during downtime to ensure a balanced work experience.

As a part-time Hotel Front Desk Representative, your day will begin with a warm greeting to arriving guests, setting the tone for their stay. You will efficiently manage check-in and check-out processes while addressing inquiries via phone and email. Throughout your shift, you will perform essential data entry tasks to maintain accurate records in our systems and utilize QuickBooks for any billing and invoicing. Keeping the front desk area organized and stocked will be a priority, ensuring that guests have access to all necessary information about services and policies. When it comes to guest concerns or complaints, you will address them promptly, contributing to a seamless and positive experience for everyone.

OUR IDEAL HOTEL FRONT DESK REPRESENTATIVE

• Strong customer service skills and a friendly personality
• Comfortable with data entry and basic computer tasks
• Familiarity with office software
• Good organizational skills and attention to detail
• Ability to lift up to 25 pounds
• Ability to maintain a clean and organized front desk area

Knowledge of QuickBooks is a plus. Experience in a front desk or receptionist role is also helpful. Bilingual candidates are welcome to apply!

ABOUT US

At Sleep Inn and Suites, we believe in creating an authentic and welcoming environment for both our guests and our team members. Our commitment to exceptional customer service drives everything we do, as we strive to ensure every guest has a memorable stay. We offer our team flexibility, great benefits, and a supportive work environment and culture. We also provide a path for growth within our company, allowing you to develop your skills and advance your career with us. Join us and be part of a dynamic team that truly cares about its team and its guests!

HOW TO JOIN US

Our application process is mobile-friendly, making it easy to get started. Don't miss out on this hospitality opportunity to join Sleep Inn and Suites-apply today!

Must have the ability to pass a background check.