Infusion Collection Specialist II

Join a great team with Johns Hopkins Home Care Group. YOU belong here...

Benefits:
• Comprehensive health, dental, and vision insurance
• Generous Paid time off
• Retirement savings plan with employer match
• Tuition reimbursement and professional development support

Location:

Remote position, must have ability to report on site, in Baltmore, as needed (ie trainings, computer issues, etc)

Flexible day hours, 8-4:30

Job Summary: Join our team as an Infusion Collection Specialist II and take your career to the next level in Revenue Cycle Management (RCM)! We are seeking a detail-oriented and enthusiastic individual who possesses advanced knowledge of medical collections reimbursement along with a grasp of full revenue cycle best practices. This is an excellent opportunity for a proactive individual who is eager to contribute to our mission of securing payments for home health care services provided by Johns Hopkins Home Care Group.

Key Responsibilities:
• Manage and resolve medical billing and collection for various payers, ensuring compliance with all regulations and best practices.
• Address complex account discrepancies, communicate clearly with payers to troubleshoot issues, and ensure timely follow-up.
• Conduct audits, respond to inquiries, investigate billing problems, and maintain accurate documentation of all collection activities.
• Assist in training and support for back-up billing staff to enhance overall team efficiency and effectiveness.
• Generate necessary adjustments, refunds, and account changes while documenting all activity to maintain complete records.
• Participate actively in projects and management meetings as needed, and update Team Leads and management on issues of concern.

Qualifications:
• High School Diploma or equivalent is required; a college degree is preferred.
• At least two (2) years of experience in medical billing and collection practices.
• Advanced knowledge of billing systems, medical terminology, and coding.
• Excellent communication, analytical, and problem-solving skills with a keen attention to detail.
• Proficient in data entry and typing, as well as standard office administration tasks.
• Must demonstrate maturity in maintaining professional relationships and act as a resource for other staff.

Salary Range: Minimum 15.86/hour - Maximum 26.23/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.