Talent.com
Store Manager - Capitola
Store Manager - CapitolaMacy's • Capitola, CA, United States
[error_messages.no_longer_accepting]
Store Manager - Capitola

Store Manager - Capitola

Macy's • Capitola, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling / service, merchandising, sales promotion, store maintenance, expense management, shortage prevention, and sales support functions. Through training, coaching, and development, they cultivate growth among their team. Additional duties are performed as assigned.

What You Will Do

Sales

  • Drive sales by fostering a customer-centric selling culture
  • Develop the team through coaching, follow-up, and recognition
  • Ensure adherence to weekly business review amongst leadership team; support action plans to address deficiencies
  • Identify business-driving opportunities
  • Ensure consistent execution of merchandise presentation, sales events, sizing, pricing, and signing standards
  • Actively manage hours by ensuring strong attendance and weekend hours utilization
  • Coach the leadership team to achieve Colleague Star Reward goals by emphasizing program benefits
  • Provide leadership in delivering all Company initiatives; clearly communicate objectives and priorities to the team
  • Establish a high level of awareness and effectiveness in shortage prevention; ensure compliance with all policies and procedures

Customer

  • Coach Professional and Hourly Colleagues to consistently deliver selling behaviors that enhance customer experience
  • Mentor Sales & Customer Service Managers to actively coach Colleagues using weekly Sales Reports and engage with Colleagues through formal and informal observations focused on selling behaviors
  • Review and utilize all reports and Colleague observations to provide constructive feedback to leaders and identify areas for improvement
  • Celebrate and recognize successful selling behaviors; coach the store team to continuously improve sales performance
  • Ensure active supervision presence throughout the store
  • Maintain high standards of customer readiness; ensure a clean, organized, and easy-to-shop store environment
  • People

  • Recruit a qualified team of sales-focused leaders and build a talent pipeline for future advancements and promotions
  • Ensure timely completion of required training and leadership engagement with new hires
  • Promote a culture of recognition by executing Macy's recognition programs and energizing, engaging storewide rallies
  • Actively fill open positions, prioritizing internal colleagues for Customer Experience, Commission, and Specialized Selling areas
  • Hold leadership team accountable for consistent coaching
  • Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
  • Use talent strategies and tools for colleague talent development, promotion, and advancement
  • Interview, hire, train, coach, develop, coordinate, evaluate, and discipline colleagues

  • Manage the team to meet or exceed performance and behavioral expectations
  • Address complaints and resolve problems with colleagues
  • Lead the team in supporting local community initiatives, contributing to stronger, healthier places to live and work
  • Maintain regular, dependable attendance and punctuality
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • In addition to the essential duties mentioned above, other duties may be assigned
  • Skills You Will Need

    Team Development : The ability to see the potential in others and seeking to unleash it, helping colleagues reach their goals and perform to the best of their ability

    Drive for Results : Understanding of the importance of meeting or exceeding established targets and ability to drive critical activities to completion

    Strategic Impact : Knowledge of how to visualize, plan and lead the execution of critical strategies for the success of the organization

    Collaboration : Understanding the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.

    Team Alignment : Ability to motivate and empower colleagues and teams to work together toward the same vision

    Prioritization : Assessing the relative importance of activities and assignments, making adjustments as necessary to effectively manage workloads and ensure goals are achieved

    Who You Are

    Candidates with a High School diploma or equivalent work experience in a related field are encouraged to apply

  • 5+ years of direct experience
  • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.

  • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
  • May involve reaching above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
  • Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs
  • What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

    Some additional benefits we offer include :

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal / financial advice
  • Tuition reimbursement
  • Access the full menu of benefits offerings here .

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    STORES00

    [job_alerts.create_a_job]

    Store Manager • Capitola, CA, United States

    [internal_linking.similar_jobs]
    (8382) Capitola : Assistant Manager and Shift Runners

    (8382) Capitola : Assistant Manager and Shift Runners

    Domino's Pizza • Capitola, CA, United States
    [job_card.full_time]
    Company Description No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hun...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager

    Store Manager

    Panda Restaurant Group • Monterey, CA, US
    [job_card.full_time]
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...[show_more]
    [last_updated.last_updated_30]
    New Store Manager

    New Store Manager

    TradeJobsWorkforce • 95194 San Jose, CA, US
    [job_card.full_time]
    Looking for Store Managers - Submit your application today Responsible for establishing and maintaining customer service, oversees and is accountable for the operation of a location ensuring maxim...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager - Westfield Valley Fair

    Store Manager - Westfield Valley Fair

    UNTUCKit • Santa Clara, CA, US
    [job_card.full_time]
    Is your passion in retail?” We are looking for a Retail Store Manager to oversee the daily operations of our store in San Jose, CA. The ideal candidate will have prior management experience an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager

    Assistant Store Manager

    SEPHORA • Los Gatos, CA, US
    [job_card.full_time]
    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.We create an environment where people are valued, and differences are celebrated.Every d...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Assistant Store Manager \u007C Arc'teryx Santana Row \u007C San Jose, CA

    Assistant Store Manager \u007C Arc'teryx Santana Row \u007C San Jose, CA

    ARC'TERYX • San Jose, CA, US
    [job_card.full_time]
    Your Opportunity at ARC’TERYX : .You lead a team, in partnership with your Store Manager, that delivers best in class guest experiences, building connections and committing to bold objectives b...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Wireless Retail Store Manager

    Wireless Retail Store Manager

    AT&T Blue Link Wireless • San Jose, CA, US
    [job_card.full_time]
    Retail Store Manager – AT&T Authorized Retailer.Salary range for this position is.Base Rate + Overtime + Personal Sales Commission + Store Bonus. Medical, Dental, Vision, Life and AD&D, Short-term d...[show_more]
    [last_updated.last_updated_1_day]
    02012 Store Manager

    02012 Store Manager

    Sally Beauty Holdings • Mountain View, CA, US
    [job_card.full_time]
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager - Spencer's

    Store Manager - Spencer's

    Spencer's • Milpitas, California, United States
    [job_card.full_time]
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 40...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager

    Store Manager

    Grocery Outlet • Sunnyvale, CA, US
    [job_card.full_time]
    Grocery Outlet is one of the fastest growing discount grocery chains in America.We're seeking hard-working candidates with retail leadership or multi-unit restaurant management experience to le...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store General Manager — Lead Team, Quality & Ops

    Store General Manager — Lead Team, Quality & Ops

    Domino's • Santa Cruz, CA, United States
    [job_card.full_time]
    A leading pizza delivery chain in Santa Cruz seeks a General Manager to oversee operations, manage staff, and ensure high food quality and customer service. The role includes training, inventory man...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Store Manager (Sur La Table)

    Store Manager (Sur La Table)

    CSC Generation • Palo Alto, CA, US
    [job_card.full_time]
    With over 57 stores and the largest avocational cooking program in the US,.Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes suppo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Luxury Store Manager

    Luxury Store Manager

    Brilliant Earth • Palo Alto, CA, US
    [job_card.full_time]
    Luxury Store Manager - Palo Alto, CA.We are seeking a motivated and dynamic Luxury Store Manager with strong business acumen to lead our team in achieving and exceeding sales goals.This role requir...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager

    Store Manager

    Eighteen Hundred Inc. • Milpitas, CA, US
    [job_card.full_time]
    Store Manager - Great Mall Outlet (on-site).Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious, refined clothing brand turning heads with our premium quality, vibrant...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Area Sales Manager

    Area Sales Manager

    Tito's Handmade Vodka • San Jose, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Built on a dream and distilled in Austin, Texas, Tito’s Handmade Vodka has been bringing people (and dogs) together over the last two decades. Tito’s Handmade Vodka has gained a reputation for its h...[show_more]
    [last_updated.last_updated_variable_days]
    Store Manager

    Store Manager

    GENTLE MONSTER • San Jose, CA, US
    [job_card.full_time]
    Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, the tea & dessert brand NUDAKE, the headwear brand ATiiSSU and...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Retail Shift Lead - E Capitol Expy

    Retail Shift Lead - E Capitol Expy

    Pet Food Express • San Jose, CA, US
    [job_card.full_time]
    Pet Food Express is the best place to shop for pet supplies – and it’s all because of the passionate people who work here. Our employees are sales-driven individuals who thrive on helpin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager : JW PEI

    Store Manager : JW PEI

    Leap • Santa Clara, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    About the Brand Established in 2018, JW PEI is a Los Angeles-based fashion label dedicated to creating a cutting-edge vegan designer brand, made for every modern woman. The inspiration behind it was...[show_more]
    [last_updated.last_updated_30]