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Patcraft Showroom Manager
Patcraft Showroom ManagerShaw Industries • New York, NY, US
Patcraft Showroom Manager

Patcraft Showroom Manager

Shaw Industries • New York, NY, US
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  • [job_card.full_time]
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Patcraft Showroom Manager

Are you excited about meeting new people? Do you thrive in a fast-paced, customer centric environment? Are you looking for a job where you can use your strong interpersonal skills? If so, read on! We are seeking motivated and competitive people just like you to join our team in Manhattan. If you are looking for a career path in marketing, outside sales, client engagement and want to be the face of an innovative + industry leading brand this is the career for you!

As the Showroom Sales Manager for New York City, you will manage all aspects of the showroom and promote the use of the facility as a reference for Architects and Designers, End Users, CRE firms, Dealer partners, regional sales staff, and all internal / external stakeholders. In this role you will have the opportunity to engage with customers, build your network and transition into an Account Manager sales position. Please note that our showroom is located in Manhattan.

Position Objectives :

  • Build extensive knowledge of overall business and skill sets to effectively move into a sales role long term.
  • Build trusting relationships with internal and external stakeholders and customers.
  • Keep a current, on brand, customer facing showroom atmosphere that welcomes and inspires customers and associates.
  • Build business acumen through working closely with customers and internal stakeholders i.e. sales leadership, talent development, account managers.

Responsibilities :

  • Manage overall customer experience and showroom.
  • Must keep the showroom clean and "client ready" at all times.
  • Maintains product library, sample inventory, and marketing material for the showroom in order to fulfill regional customer requirements.
  • Daily office opening and closing, communicates as main point of contact with building owner as required in order to properly maintain office area and showroom, including coordination with landlord, partner vendors, parking & furniture vendors, caterers, sales reps, etc.
  • Assists regional sales staff and national sales staff upon request.
  • Accurately maintain inventory requirements.
  • Coordinates showroom / office schedules and activities, tracks progress and results as directed by manager.
  • Maintains showroom schedules and calendars including associate events and vacations as well as industry events.
  • Works with internal and external parties to organize the various components needed to initiate, run and conclude showroom events.
  • Orders samples for customers and sales associates and maintains inventory levels as required.
  • Coordinates all incoming and outgoing internal and external customer shipping and delivery requirements.
  • Ordering and maintaining office supplies, marketing materials and other sales or administrative related requests.
  • Creates and maintains filing system for product samples in an orderly manner and prepares filing system directions for other users.
  • Maintains a current list of key holders and provides keys to personnel as needed.
  • Building liaison for any small repairs or upkeep.
  • What's required?

  • Bachelor's degree or relevant experience
  • Proficient in Microsoft platform
  • Sensitivity to confidential matters
  • Team player
  • Physical Requirements :

  • Frequent lifting- 25+ lbs.
  • Visual acuity.
  • Other Requirements :

  • Continuous education of company materials and products.
  • Must abide by all company policies and guidelines.
  • Competencies :

  • Build Trusting Relationships
  • Build Customer Satisfaction
  • Demonstrate Good Judgement
  • Deliver Compelling Communication
  • Adapt & Change
  • Shaw Benefits Include :

  • Medical, dental, and vision insurance
  • Life insurance and disability coverage
  • Tuition reimbursement
  • Employee assistance program
  • Health savings account
  • Paid Time Off
  • Parental Leave
  • 401K and Retirement Plans
  • Product discounts for employees
  • Adoption assistance
  • Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)
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