Senior Support AnalystVirtualVocations • Tamarac, Florida, United States
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Senior Support Analyst
VirtualVocations • Tamarac, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Support Analyst to monitor, analyze, and resolve data platform and infrastructure issues.
Key Responsibilities
Communicate with clients and management regarding production events, escalating issues as needed
Act as a liaison between data operations, development, and management to troubleshoot application-related issues
Document and enhance Production Support processes and manage incident and change request tickets
Required Qualifications
Bachelor's degree in computer science, information technology, or related field, or equivalent training
2-4 years of experience in developing / supporting enterprise-level applications in Windows or Linux environments
Deep knowledge of application architectures and monitoring tools
Strong experience with SQL, Oracle, PL / SQL, and scripting languages like PowerShell or Bash
Project management experience is required
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Senior Support Analyst • Tamarac, Florida, United States
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